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  • Submission and then date change

    I wanted to know what happens if you submit a paper and then the date of the submission changes. Does you submission get cancelled and you have to resubmit?
    • Husein Gulamhusein
    • Husein_Gulamhusein
    • 8 mths ago
    • 1 reply
    • 20
    • Kathy Williams8 mths ago
    • Questions & Answers
  • Similarity index

    I tried to use turnitin similarity index checker to check my paper before sending it for publication. The setting was on standard paper repository. The paper was saved in the data base.…
    • Ayinde
    • Ayinde
    • 8 mths ago
    • 2 replies
    • 60
    • Ayinde8 mths ago
    • Questions & Answers
  • Trouble Uploading a Submission

    All last night and this morning, I have been trying to upload a document to turnitin through UT Dallas's eLearning site. Every time I attempted to submit my assignment as a Word document,…
    • Kinar Ohanian
    • Kinar_Ohanian
    • 9 mths ago
    • 4 replies
    • 49
    • Kinar Ohanian9 mths ago
    • Questions & Answers
  • exclude some phrases

    Hi. I think we need a filter to exclude some phrases. Right now, we only can choose bewteen a % or quantity of words. I have to choose 1%. But I always get the University name and the name of the…
    • Hugo Zaldaña
    • Hugo_Zaldana
    • 1 yr ago
    • 12 replies
    • 252
    • 2
    • Lenin9 mths ago
    • Questions & Answers
  • Java Error

    Dozens of students getting this error... We are using Turnitin Via Blackboard. Students have restarted, updated Java, using Firefox (Happens in Chrome too.)
    • Jeanine Leary
    • Jeanine_Leary
    • 9 mths ago
    • 2 replies
    • 19
    • Gill Rowell9 mths ago
    • Questions & Answers
  • Texto en ejercicio

    Estimados, escribo para consultar sobre el siguiente texto que aparece en un ejercicio que tiene bajo porcentaje de coincidencia. "el sistema ha detectado en este trabajo características típicas de…
    • Paola
    • Paola
    • 9 mths ago
    • 1 reply
    • 17
    • Gill Rowell9 mths ago
    • Questions & Answers
  • Feedback Studio lacking service toolbar

    Is this an indication that I need to setup the studio in some way I am unaware of, or is it an admin issue? Thanks so much
    • April Brown
    • April_Brown
    • 9 mths ago
    • 8 replies
    • 34
    • April Brown9 mths ago
    • Questions & Answers
  • please send email id of turntin executive for sales

    please provide email id of your executive in bhopal (M.P.)
    • Prabhat Pandey
    • Prabhat_Pandey
    • 9 mths ago
    • 1 reply
    • 11
    • Gill Rowell9 mths ago
    • Questions & Answers
  • Permanently deleting a paper -instructor

    I Need to remove all paper from standart paper repository instructor: zaida rizqi email turnitin: zaida_rizqi@unsyiah.ac.id class: AGC
    • zaida
    • zaida
    • 9 mths ago
    • 1 reply
    • 113
    • Gill Rowell9 mths ago
    • Questions & Answers
  • Account problem

    Turnitin is world class forum for checking the plagiarism but they only provide the access to the subscribe universities with turnitin. I am so amazed,…
    • alex
    • Student
    • Sumran_Ali
    • 10 mths ago
    • 5 replies
    • 77
    • Gill Rowell9 mths ago
    • Questions & Answers
  • Student Submission Issues and Double Checking

    I have encountered several students who claim to have submitted and confirmed a final paper but were unable to provide a receipt number. The student claim to have submitted and confirmed the papers…
    • Andrew Telfer
    • Andrew_Telfer
    • 10 mths ago
    • 2 replies
    • 102
    • Andrew Telfer10 mths ago
    • Questions & Answers
  • Student account creation Problem

    I am student of University of Science of technology of china. I am trying to make a student account to check the plagiarism unfortunately system is not allowing me.…
    • alex
    • Student
    • Sumran_Ali
    • 10 mths ago
    • 4 replies
    • 63
    • alex10 mths ago
    • Questions & Answers
  • Circumventing Mosaic Plagiarism

    I was using SafeAssign for many years, and it did not detect Mosaic Plagiarism. Thankfully TurnItIn does, BUT now I have a whole new problem. I allow student groups to pre-submit so they can be sure…
    • Andrew Czaplewski
    • Andrew_Czaplewski
    • 10 mths ago
    • 2 replies
    • 71
    • Emma Duke-Williams10 mths ago
    • Questions & Answers
  • Exporting a table of rubric results

    It would be enormously useful to be able to do some kind of export where I could see all the rubrics for all students for a particular unit in a table - so that I can see where there are common…
    • Ruth Brooks
    • Ruth_Brooks
    • 10 mths ago
    • 2 replies
    • 47
    • Emma Duke-Williams10 mths ago
    • Questions & Answers
  • How to get the life time account as an Instructor

    Dear all: My supervisor want to get the life time account on tunritin website for plagiarism. I don't know the procedure. Kindly, guide me the procedure? Thank you!
    • alex
    • Student
    • Sumran_Ali
    • 10 mths ago
    • 1 reply
    • 27
    • Gill Rowell10 mths ago
    • Questions & Answers
  • Checking the same paper twice

    I'm sorry but I did not see a search feature in the Q&A. I work at a technical college and I have a lot of faculty asking me if there is a way to use TII to check the same paper twice.…
    • Rica Bird
    • Rica_Bird
    • 10 mths ago
    • 1 reply
    • 78
    • Kathy Williams10 mths ago
    • Questions & Answers
  • students upload to wrong class name

    My students were able to upload their work to any site -- to any class name, with any class ID on my home page. Thus, many ppl uploaded to the wrong course section.…
    • Vivian Chin
    • Vivian_Chin
    • 10 mths ago
    • 4 replies
    • 71
    • Vivian Chin10 mths ago
    • Questions & Answers
  • Technical Team Contact Number

    Can anyone help me in getting a customer support number for India? I have tried to contact the numbers available on website for US, UK and South Asia office. But, there has been no luck.…
    • Kakali Kanjilal
    • Kakali_Kanjilal
    • 10 mths ago
    • 1 reply
    • 91
    • Gill Rowell10 mths ago
    • Questions & Answers
  • confirmation emails

    Do students who successfully make a submission receive a confirmation email?
    • Kim Escoffier
    • Kim_Escoffier
    • 1 yr ago
    • 4 replies
    • 184
    • Kathy Williams10 mths ago
    • Questions & Answers
    • Answered
    • Answered
  • Incorporase a cuenta

    A la fecha el sistema me pide incorporarme a una cuenta, para esto me indica que debo comunicarme con el administrador de la cuenta para obtener acceso.…
    • Robert
    • Robert
    • 10 mths ago
    • 1 reply
    • 44
    • Gill Rowell10 mths ago
    • Questions & Answers
  • export rubric as excel file

    Hi, I've been trying very hard to find a way to export rubric as a readable file. Can anyone help? thanks.
    • Jing Zhao
    • Jing_Zhao
    • 10 mths ago
    • 54
    • Questions & Answers
  • deleted paper still in database

    I have deleted my own old paper. Unfortunately, when I did the similarity check for latest version of the paper, the old deleted paper still exists in turnitin database and it affects the similary…
    • Azman Ismail
    • Azman_Ismail
    • 10 mths ago
    • 5 replies
    • 610
    • Gill Rowell10 mths ago
    • Questions & Answers
  • exclude a student paper from PeerMark

    I want to be able to exclude a student paper from a PeerMark assignment due to faint evidence of plagiarism. I was trying to follow this set of directions: https://guides.turnitin.…
    • Melody Linecker
    • Melody_Linecker
    • 10 mths ago
    • 1 reply
    • 35
    • Gill Rowell10 mths ago
    • Questions & Answers
  • purchasing Turnitin licence

    Dear Sir, I would like to know how to purchase the Turnitin licence for individual I have scanned the website but unfortunately, could not find how Thank you Belal
    • Belal
    • Director of e-Learning Center
    • Belal
    • 10 mths ago
    • 1 reply
    • 40
    • 1
    • Gill Rowell10 mths ago
    • Questions & Answers
  • Submitting after the post date.

    Hi, Typically, in the past, we have set work up so that students can submit after the due date (i.e. late). I'm not 100% sure, but I'm round about 99% sure,…
    • Emma Duke-Williams
    • Emma_DukeWilliams
    • 10 mths ago
    • 1 reply
    • 51
    • Kathy Williams10 mths ago
    • Questions & Answers
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    • Welcome ANZ Users! Start here
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  • Start Here
    • Getting Started
    • The Turnitin Blog
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    • Events and Meetups
  • Discussions
    • LMS Integrations
      • Moodle
      • D2L
      • Blackboard
      • Canvas
      • General LMS Integrations Questions & Updates
    • Higher Education
      • Building Awareness: Academic Integrity
      • Instructional Designers
      • Instructor Discussion
    • K-12/Secondary Education
      • Instructional Designers—K12
      • Teacher Discussion
  • Product Help
    • Help Articles
    • Questions & Answers
    • Release Notes
  • Australia & New Zealand Users
    • Welcome ANZ Users! Start here
View all topics