Issue with PeerMarks

I've created a PeerMark assignment and 2 students have reported that they are getting a message that they have already marked a review and can't get back in. One student had accidentally closed the tab and then couldn't get back in (on my end it shows she hadn't been assigned papers yet), but the other hadn't even opened it and can't (I see that he has been assigned 2 papers and they are in progress). What's going on here?! How do I get these kids access to the papers?

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  • Hi Stacy Fleming -

    This definitely sounds frustrating for you and your students. Because it sounds a bit complicated, I encourage you to reach out to tiisupport@turnitin.com directly to describe your problem, so they can assist you with greater detail.

    Good luck!

    Audrey

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