Technical Team Contact Number

Can anyone help me in getting a customer support number for India? I have tried to contact the numbers available on website for US, UK and South Asia office. But, there has been no luck. The IVR does not connect to customer support technician. I have been facing some issues in deleting some articles from Turnitin repository. I have sent the class id and assignment id through the institute's administrator, but the technician have returned saying that class id and assignment ids are invalid. However, the class ids are active in my account. I am highly disappointed with the technical support of Turnitin. It is hard to believe that an expensive software like TURNITIN has failed to provide due customer service. Thanks!    

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  • Kakali Kanjilal Sorry to hear you are having issues getting in touch with our team. I would suggest sending an email to tiisupport@turnitin.com rather than contacting the regional offices. We have a global support team who will endeavour to respond as quickly as they can.

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