Hi Tershuna Bass !
Thanks for reaching out with this question. Here at the Forum, we're striving to create a space where instructors and students can have conversations about the latest trends in education, as well as support each other concerning questions about Turnitin tools and other curriculum needs.
With your question, I think our Support Team will best be able to support you directly-- I recommend you reach out to them today at email@example.com. You can also use our Self-Service Support Wizard: https://www.turnitin.com/self-service/support-wizard.
Have a great start to the New Year!
The Turnitin Educator Network TeamReply