Quickmarks sets not available on the web version

Since the upgrade (iOS v 3.1.7), my custom QuickMarks sets are still available on the iPad but not on the web Turnitin.

Is there something I need to do or is this a bug?

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  • Hi  Mike Barton ! Thank you so much for your inquiry -- we’re always grateful for both student and educator feedback. 

    As you may know, the Turnitin Educator Network was designed as a gathering space for students, educators, and researchers for engaging in conversation, discussing best practices, and/or offering new ideas.

    With questions like yours, it is best if you reach out directly to our support team via email (tiisupport@turnitin.com) or through our support wizard (https://turnitin.com/self-service/support-wizard.html). They have quick turnaround time and will be able to answer your questions rapidly and in greater detail than our forum team.

    We appreciate your understanding and hope you have a great rest of your day. Thanks again for being a Turnitin advocate!

    The Turnitin Educator Network

    • Audrey Campbell Many thanks. Have done so and received a very quick response - they are now looking at the problem.

    • Mike Barton I'm so glad! Have a good day! 

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