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Is Turnitin doing ok

I have attempted 3 times to get a quote from sales.  I went to the site and as to schedule a sales consultation.  I have done it over the past month.  If they take that long to respond to a sales request how bad is their support.  I used to use it all the time one of my favorite platforms.   

11 replies

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    • Purna_Bose
    • 1 yr ago
    • Reported - view

    Hi Jeffrey...where are you located?

    • Leigh_Ann_Blackmon
    • 1 yr ago
    • Reported - view

    I can't get anyone to call me back either. My principal has given me the task of getting quote and specifics and he is willing to purchase for our entire school. No one returns calls so i am wondering as well what is going on!

      • Jeffrey_Swisher
      • 1 yr ago
      • Reported - view

      Leigh Ann Blackmon I have almost given up.   If this is the sales process.  I would hate to see support.

      • Leigh_Blackmon
      • 1 yr ago
      • Reported - view

      Jeffrey Swisher I have tried to contacted them several times over the past two weeks. I have left multiple messages and requests on the website. I don’t have the time to keep pursuing it. I am exploring other viable and comprobable options for my school. 

      • Leigh_Blackmon
      • 1 yr ago
      • Reported - view

      Leigh Blackmon You are absolutely right about support if we did purchase their products! 

    • Customer Engagement Specialist, Turnitin
    • Gill_Rowell
    • 1 yr ago
    • Reported - view

    Jeffrey Swisher Leigh Ann Blackmon I am so sorry you are having problems contacting our Sales team. I have asked our K12 team to reply to you directly. Apologies.

      • Leigh_Blackmon
      • 1 yr ago
      • Reported - view

      Gill Rowell When?

      • Jeffrey_Swisher
      • 1 yr ago
      • Reported - view

      Leigh Blackmon I will probably not include it my recommendations since they are due tomorrow morning.   

    • Purna_Bose
    • 1 yr ago
    • Reported - view

    We are extremely sorry for this but it seems due to a technical issue these requests didnot reach the sales team. We have communicated this to them and they should be in touch with you very soon. Please be assured of our best service, be it before or after sales. Our end users are very important for us. 

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Content aside

  • 2 Likes
  • 1 yr agoLast active
  • 11Replies
  • 46Views
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