Grades are not picked up from Feedback Studio

I have been marking but not all marks are being saved from Feedback Studio to the list of submissions.  I have transferred marks and feedback manually and that seems to work.  Is the system simply jammed up

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  • Hi  Seth Lewis !

    We're so sorry to hear that you're having trouble. This sounds like a situation that would be best handled by our support team directly. I recommend you reach out to them at tiisupport@turnitin.com and see if they can assist.

    Additionally, you can subscribe to our status page to get real-time updates on maintenance and system operations: https://turnitin.status.io/.

    Hope everything gets figured out soon! 

    Happy Holidays,

    The Turnitin Educator Network Team 

    Reply Like
      • Seth Lewis
      • Seth_Lewis
      • 2 mths ago
      • Reported - view

      Audrey Campbell Thanks Audrey

      Problem solved...The system has caught up and now showing the right number of papers still to mark.  Might just have been slow over the holidays with lots of us marking
      Have a safe rest of the holiday

      Reply Like
    • Seth Lewis Phew! So glad!

      Have a great New Year!

      :)

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