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Add Class Button is not showing

Hi 

 

I logged in to my account and i cant see add class on the main page.

5 replies

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    • Customer Engagement Specialist, Turnitin
    • Gill_Rowell
    • 7 mths ago
    • Reported - view

    Adnan Farooq This is strange! Are you accessing Turnitin directly, ie not via any integration such as Moodle etc? Also please check you are logged in as an Instructor. If you are able to send a screenshot that would be helpful too.

    If you are still having difficulties, please contact the Support team by emailing tiisupport@turnitin.com

    • Rachana_Patil
    • 5 mths ago
    • Reported - view

    is this problem solve?

    Bcoz for me also since morning this ADD class button is not visible.

    I am not able to do anything.

    Can someone please help

    Thank you

      • Customer Engagement Specialist, Turnitin
      • Gill_Rowell
      • 5 mths ago
      • Reported - view

       Rachana Patil Are you still experiencing this issue? Are you able to send a screenshot? Also, as above, how are you accessing Turnitin, is it direct or via an integration?

      If the problem persists I would encourage you to contact the Support team by emailing tiisupport@turnitin.com

      Many thanks.

    • NICOLE_LEE
    • 3 mths ago
    • Reported - view

    Hello, my 'add class' button is not available. I signed in directly through the website and google log in for a public school instructor account.

      • Senior Teaching & Learning Innovations Specialist
      • Karen_Smith
      • 3 mths ago
      • Reported - view

      NICOLE LEE Here is the help page documentation for this issue. If you check with your institution's account administrator and find that your instructor account is currently linked to the institution, then you or the account administrator can email the Support team at tiisupport@turnitin.com.

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