High Contrast filter no longer working in Feedback studio
I'm working with an academic who has been using the High Contrast filter in Windows to access the Turnitin Feedback studio. Suddenly this has stopped working and they can no longer read or provide intext comments on student papers anymore. We have logged a request with Turnitin but there appears to be no immediate solution. We have checked all browser High Contrast filters but all have the same issue. At the moment, the only way for the academic to read and provide intext comments is to download all papers. I'd love to hear if there are any suggested solutions from this group, or ability to escalate a web accessibility issue to Turnitin?
Thanks in advance for any suggestions