Filenames missing from report
Filenames not appearing in the generated report- the details etc are included, the files are found, but the report does not include the file name- the items are listed as either blank or "null". The files all have file names.
4 replies
-
Hi Greg Preston - thank you for letting me know.
I have already reported this issue to the team as it was also reported to me earlier today by Aysen Mustafa . Aysen and I were discussing if this might be affecting other accounts so you have provided us with that answer!
I'll provide you with an update as soon as possible. -
Any progress on this yet ??
-
Hi Greg Preston
My apologies - this issue should now be resolved. You may need to regenerate the particular report that was missing filenames. If the issue is still present after regeneration, please email the report URL to tiisupport@turnitin.com so that they can investigate further.