0

Error in the new turnitin view

Hi,I am a student and when I try to exclude citations and references, Turnitin fails. Could you please correct this?

7 replies

null
    • RS_ASESORES
    • 4 mths ago
    • Reported - view

    Its my situation, turnitin doesn't work

    • Senior Teaching & Learning Innovations Specialist
    • Karen_Turnitin
    • 4 mths ago
    • Reported - view

    Hi 

    Excluding citations and references is something that your instructor must do when setting up an assignment. Unfortunately, this setting cannot be changed once assignments have been submitted.

      • Ralph_Ceillcasca
      • 4 mths ago
      • Reported - view

      Hi, but turnitin says that students can change exclusions in the current view, when they close it it won't be saved, but it can be saved in the current view and that's what's wrong with turniti.com

      • Senior Teaching & Learning Innovations Specialist
      • Karen_Turnitin
      • 4 mths ago
      • Reported - view

       I see --  any thoughts about this functionality?

      • Andy_Miller
      • 4 mths ago
      • Reported - view

      Hello! We were unable to replicate the issue on our end, so it appears to be resolved. If you have any further questions or encounter any other concerns, please don't hesitate to reach out.

      • Gustavo_Diaz
      • 4 mths ago
      • Reported - view

        

      I also have the same problem. Supposedly it applies the filters, but when entering and exiting they are not applied and while I am in it does not reflect the similarity permanently. After a few seconds it comes back as if it had not checked the filters. On top of that, it says it can't issue the similarity report because it doesn't recognize the language. I have tried everything and can't find a solution.

      Any solution?

      • Senior Teaching & Learning Innovations Specialist
      • Karen_Turnitin
      • 4 mths ago
      • Reported - view

       

      This is how the student report is expected to perform. It is meant to show information so that students can make any necessary adjustments in the case of forgetting a citation, for example, before a final submission. 

      I'd suggest looking in our Support Center for supported languages.

Content aside

  • 4 mths agoLast active
  • 7Replies
  • 113Views
  • 5 Following