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After Checking One Time Report from Any Account, Unable to Check Second Time File for Report. Display a Message "This User Already Checked"?

2 replies

null
    • Customer Engagement Specialist, Turnitin
    • Gill_Rowell
    • 1 yr ago
    • Reported - view

    Qaiser Please can you give me more details on this issue? How are you accessing Turnitin? Are you using it direct via the website or via a LMS such as Moodle or Canvas?

    Many thanks.

      • Qaiser
      • 11 mths ago
      • Reported - view

      Gill Rowell i use an account as an instructor through web-based services.

      For example, as an instructor, I added one student and then checked one file for similarity/plagiarism.

      Meanwhile, I need to check another file; as I upload a file for the check report, the system shows an error: "This student already submitted this file."

      After that, I deleted the previous paper, and the system allowed another report to be checked. 

      Conclusion: I can check the report only when my account has any files.

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Content aside

  • 11 mths agoLast active
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