Best Practice for Managing Exclusions

Hi, My institution uses the Enhanced Similarity Report integrated with Canvas LMS. My question concerns best practices for managing exclusions on a student's report.…

Transferring a class

Hello, We have two Turnitin accounts, is it possible to transfer live classes from one account to another? Many thanks.

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Add new classes, delete expired classes

How do I enter new classes.

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Unsubmit an incomplete Peer Mark?

Is there a way as an instructor to unsubmit an incomplete Peer Mark? I needed to extend a deadline for Peer Marks, which I did, but now students cannot access their incomplete Peer Marks. Any ideas?

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How to identify the submission ID for the source file in the repository?

Hello everyone! How to identify the submission ID for the source file in the repository? While checking similarity on Turnitin, it displays 99% similarity.…

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Instructor Account link expire

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Course expiry date

Hello Team I Have a course reaches the expiry date on Turnitin and it’s asking to creat a new class, this is will remove all submitted assignments. Is there any other way where I can extend the…

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I need to delete my submission in Turnitin Repository (oid=2727231201)

I need to delete my submission in Turnitin Repository (oid=2727231201) Link is: https://www.turnitin.com/download_format_select.asp?oid=2727231201&fn=Manuscript_Scopus.…

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Add class button not visible .

Ass class button not visible in the Instructor page

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Add Class not visible

I am unable to add class/assignment as the add class icon not visible .

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retrieve my old data

hello i wanted to retrieve my old data that is mistakenly deleted by me. could u plz help me

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Blackboard LTI 1.3 inbox group function into the new standard assessment (TFS)

We are assessing the Blackboard integration into the new Standard assessment and have noticed that the group inbox filter feeding from Blackboard into Turnitin does not seem to be available in the…

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I have no 'add class' green button

I have a paid for account and I cannot add any classes. There is no green add class button to add a class anywhere. I have had turnitin for years and this has never happened before.

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Troubleshooting Creating New Assignment

I created a new assignment for one of my classes, but the assignment doesn't then appear for the class. Never happened before. Any suggestions? Thank you.

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How to exclude references

How can I exclude references from the similarity report?

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How to permanently delete a file

Hi, I want to permanently delete a file so it doesn’t remain in the standard paper repository or appear in other similarity searches. I already used the “permanently delete” option in the assignment…

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similarity report

One of my instructors got a message that he will not be limited to how many submissions he can have that are not being stored in the repository. He wants to be able to have students submit a paper…

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Unable to view student submissions

I am trying to open my students submissions and the wheel just keeps spinning. I have tried closing out of the app and logging out, but nothing is helping. How can I get this fixed?

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How to check for plagiarism without creating a class

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how do i check for a playgersim in a paper

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Quickmarks I created are lost

Last spring I created lots of new quickmarks, but now I can't find them. I wonder if it's because I switched to the new upgraded style of Turnitin. Can you tell me how to find/recover my quickmarks?…

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"Quick Submit disabled for this account"?

My user information/account settings is "yes" to "activate quick submit." Yet when I click "quick submit" I get the red message (disabled). Any guidance please?

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Inability to create classes and add assignments

I tried accessing TurnItIn.com (I have used it previously) but couldn't log in with my email and password, so I just used sign in through Google. I then created my classes but couldn't add an…

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