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“Add Class” Unavailable: Instructor Account Lockout Explained
Hi TEN Community! We've recently received a number of inquiries about the "Add Class" button being unavailable. Here's some info about why this happens and steps to resolve it.…
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Verificación de plagio
Buen dia, una pregunta, soy nuevo en turnitin y como docente resulta necesario revisar el plagio o la similitud de las tesis de mis estudiantes como su asesor, donde debo ingresar ,…
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My personally created quick marks are missing.
We switched over to Clarity this school year. My entire library of the quick marks I created for grading is missing. How do I get it back?
- Answered
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Unable to View Submissions
We have a teacher whose papers were submitted through our LMS (Blackbaud) with Turn It In connected to the assignment. Turn It In shows the submission in my administrative file submissions,…
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Missing libraries tab
I am trying to copy one writing assignment I created for one class to two other classes. In the past I use the libraries tab to do this, but I don't see it on the menu bar.…
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Voice Comments no longer available?
In the revamped feedback studio, I see no way to provide voice comments... This is super frustrating as it's the only things I use turnitin for! Am I missing something,…
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PeerMark Unavailable
I've gone to my account settings to try to enable PeerMark, but it doesn't show up as an option. When I create an assignment, I've gone through all the menus and options, but it never shows up.…
- Answered
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Moving submissions between assignments
Moving submissions between assignments used to be a checkbox then options, in the new version there is not check box. Help would be great.
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Master Class Issue
Can I return to the original class after mistakenly hitting master class?
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Co-Teachers
One of our teachers would like to add a co-teacher to one of her sections in turnitin. How can this be done?
- Answered
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Students cant submit papers
First time user. I have created the class and the assignment but students are saying they can upload their paper. Is there something in the class settings that I didn't click?…
- Answered
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My Custom Quick Marks have disappeared.
I grade and record my comments on Turnitin, but with the new revamp, all my custom made quick marks have disappeared. Where are they? How can I get them back? They took a lot of time to perfect,…
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Bulk download to a zip folder
Just want to reiterate that the bulk download of student files to a Zip folder is greatly needed. This used to be available in the old format. Since the new update, this is no longer available.…
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Gradebook Problems
I seem to have a new version of the assignment tab where I can see and grade student submissions but an old gradebook and student tab where none of my assignments appear.…
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Students in class disappeared
Hoping someone can help me - I had my students set up an account and gave them the class code and the enrollment code. They submitted their first piece of writing.…
- Answered
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My custom QuickMarks disappeared.
I grade and record my comments on Turnitin, but with the new revamp, all my custom made quick marks have disappeared. Where are they? How can I get them back? They took a lot of time to perfect,…
- Fix pending
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Duration for Permanent Deletion
Hello, As an instructor, how many days does it take for a request for permanent deletion to be approved by Turnitin?
- Answered
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Students can't see the assignment I've created
I have some students who are able to see and submit their assignment no problem, but a handful of others who have joined the class (I can see them on my list) don't see any assignments.…
- Answered
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Unknown students populating my classes
I have students listed in my current classes that I have never taught. I have students listed in my current classes that graduated years ago. I have cleaned up by deleting them,…
- Fix pending
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Bulk Download of Student Submissions (New Turnitin Format)
I am currently using the new Turnitin interface and would like to bulk download all student submissions for a specific assignment. At the moment, clicking the Download option only yields an Excel…
- Known issue
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