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“Add Class” Unavailable: Instructor Account Lockout Explained
Hi TEN Community! We've recently received a number of inquiries about the "Add Class" button being unavailable. Here's some info about why this happens and steps to resolve it.…
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Turnitin Clarity
Does everyone have access to Clarity? I am unsure how to use this feature if so.
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Feedback When using rubrics
Does turnitin give feedback when students do not earn points based on a rubric? Or does it simply grade the essay based on the rubric?
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Student Portfolio Page
Student submissions appear in Assignments section but not appearing in Student Portfolio Page. Any particular reason? Am I missing something?
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403 error
What do I do about several students who are receiving a 403 error message for multiple days now? They are unable to submit their assignments.
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Unavailable of "Add class button"
The add class button is not available in my turnitin account. how can I solve it ?
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Questions Regarding Turnitin’s AI Detection Tool
Hi, I have some questions about the AI detection feature in Turnitin. In several reports for my students, I noticed that the system identifies a high percentage of AI-generated content.…
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submission of different drafts
Hello, Can someone answer this question please ? I am teaching in an IBDP school where students submit their TOK essay to me. We are supposed to correct first draft of the essay and then the final…
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Using Turn-it-in with Canvas
How do I create an Assignment in Canvas that will synch with Turn-it-in?
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TurnItIn: AI
Hello - While I recognize that there are merits to using AI to support writing in certain ways, because I teach English courses to juniors and seniors that center around composition (word choice,…
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TurnItIn AI Detection
Hello - While I recognize that there are merits to using AI to support writing in certain ways, because I teach English courses to juniors and seniors that center around composition (word choice,…
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Voice Comments
Is there a firm date for when the voice comment feature will be available again? It is sorely missed.
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How can I start to check plagiarism of my paper?
Dear Sir/Madam I woukd like to check plagiarism of my paper, but do not know how to use turn-it-in. Please tell me where can I use in this app. Thank you so much0 Apinya
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Missing Classes
What could be the possible reasons why all classes disappeared after 24 October 2025? What steps should be taken to recover the missing classes?
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Grading Unavailable. Never Loads. Solutions?
This is a recurring issue, and has been prior to the update. When I click on an assignment with submitted work, the page rarely loads. Often times, it won't load at all.…
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Verificación de plagio
Buen dia, una pregunta, soy nuevo en turnitin y como docente resulta necesario revisar el plagio o la similitud de las tesis de mis estudiantes como su asesor, donde debo ingresar ,…
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My personally created quick marks are missing.
We switched over to Clarity this school year. My entire library of the quick marks I created for grading is missing. How do I get it back?
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Bulk download? Downloading Student Writing submissions?
I want to print out the Student Writing assignments my students turned in so that they can physically manipulate their work (highlight, blackout, etc.).…
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Unable to View Submissions
We have a teacher whose papers were submitted through our LMS (Blackbaud) with Turn It In connected to the assignment. Turn It In shows the submission in my administrative file submissions,…
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Missing libraries tab
I am trying to copy one writing assignment I created for one class to two other classes. In the past I use the libraries tab to do this, but I don't see it on the menu bar.…
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