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General Q & A Category

General Q & A
  • Newest
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    • AI AI - Question AI Bypasser AskTurnitin Feature Request LTI1.3 Similarity Report - Question Turnitin Clarity
  • Voice Comments no longer available?

    In the revamped feedback studio, I see no way to provide voice comments... This is super frustrating as it's the only things I use turnitin for! Am I missing something,…

    • James_MacKenzie
    • 6 mths ago
    • 4replies
    • 80
    • 1
    • Last replyAmy Ross6 mths ago
    • General Q & A
    • Answered
    • Answered
  • ¿What's the cause? And how do I change the message: "This class is inactive and no longer accesible." Thanks.

    • William_Gutierrez_Moreno
    • 6 mths ago
    • 1reply
    • 20
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Known issue
    • Known issue
  • PeerMark Unavailable

    I've gone to my account settings to try to enable PeerMark, but it doesn't show up as an option. When I create an assignment, I've gone through all the menus and options, but it never shows up.…

    • Justin_Hoskins
    • 6 mths ago
    • 7replies
    • 86
    • Last replyGarry McIntyre1 mth ago
    • General Q & A
    • Known issue
    • Known issue
  • Moving submissions between assignments

    Moving submissions between assignments used to be a checkbox then options, in the new version there is not check box. Help would be great.

    • Chris_Connolly
    • 6 mths ago
    • 12
    • General Q & A
  • Master Class Issue

    Can I return to the original class after mistakenly hitting master class?

    • Chris_Connolly
    • 6 mths ago
    • 1reply
    • 11
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
  • Co-Teachers

    One of our teachers would like to add a co-teacher to one of her sections in turnitin. How can this be done?

    • John_Kroninger
    • 6 mths ago
    • 1reply
    • 31
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • Students cant submit papers

    First time user. I have created the class and the assignment but students are saying they can upload their paper. Is there something in the class settings that I didn't click?…

    • Aaron_Cornell
    • 6 mths ago
    • 2replies
    • 65
    • 1
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • How can I create a class, when the add class button is not visible in my Turnitin website

    • Srinivas_Swamy
    • 6 mths ago
    • 1reply
    • 51
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • My Custom Quick Marks have disappeared.

    I grade and record my comments on Turnitin, but with the new revamp, all my custom made quick marks have disappeared. Where are they? How can I get them back? They took a lot of time to perfect,…

    • Duncan_Lawson
    • 6 mths ago
    • 1reply
    • 20
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
  • Bulk download to a zip folder

    Just want to reiterate that the bulk download of student files to a Zip folder is greatly needed. This used to be available in the old format. Since the new update, this is no longer available.…

    • Betsy_Woods
    • 6 mths ago
    • 14
    • General Q & A
  • Gradebook Problems

    I seem to have a new version of the assignment tab where I can see and grade student submissions but an old gradebook and student tab where none of my assignments appear.…

    • Chris_Adams
    • 6 mths ago
    • 2replies
    • 31
    • Last replyChris Adams6 mths ago
    • General Q & A
  • Students in class disappeared

    Hoping someone can help me - I had my students set up an account and gave them the class code and the enrollment code. They submitted their first piece of writing.…

    • Michelle_Thrash
    • 6 mths ago
    • 1reply
    • 23
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • My custom QuickMarks disappeared.

    I grade and record my comments on Turnitin, but with the new revamp, all my custom made quick marks have disappeared. Where are they? How can I get them back? They took a lot of time to perfect,…

    • Duncan_Lawson
    • 6 mths ago
    • 2replies
    • 36
    • Last replyDuncan Lawson1 mth ago
    • General Q & A
    • Fix pending
    • Fix pending
  • Duration for Permanent Deletion

    Hello, As an instructor, how many days does it take for a request for permanent deletion to be approved by Turnitin?

    • Isaac_K_Anim
    • 6 mths ago
    • 1reply
    • 71
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • Students can't see the assignment I've created

    I have some students who are able to see and submit their assignment no problem, but a handful of others who have joined the class (I can see them on my list) don't see any assignments.…

    • Rachel_Mirra
    • updated 7 mths ago
    • 1reply
    • 72
    • Last replyKat Turnitin TeamTurnitin Official7 mths ago
    • General Q & A
    • Answered
    • Answered
  • Uploading/Using a rubric

    How can I create/upload the following nontraditional rubric?

    • Pamela_Childress
    • 7 mths ago
    • 1reply
    • 31
    • Last replyKat Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • Bug in New System

    I am currently experiencing, whenever I am trying to grade a paper on turnitin, that my students' papers will just start violently shaking after attempting to leave a singular comment.…

    • Josh_Bourgeois
    • 7 mths ago
    • 1reply
    • 33
    • Last replyKat Turnitin TeamTurnitin Official7 mths ago
    • General Q & A
  • Unknown students populating my classes

    I have students listed in my current classes that I have never taught. I have students listed in my current classes that graduated years ago. I have cleaned up by deleting them,…

    • Mary_Ward
    • 7 mths ago
    • 1reply
    • 23
    • Last replyAudrey Turnitin TeamTurnitin Official7 mths ago
    • General Q & A
    • Fix pending
    • Fix pending
  • PEERMARK?

    What happened to PEERMARK?

    • Laura_Williams
    • 7 mths ago
    • 4replies
    • 82
    • 1
    • Last replyElysabeth San Martin7 mths ago
    • General Q & A
    • Answered
    • Answered
  • Bulk Download of Student Submissions (New Turnitin Format)

    I am currently using the new Turnitin interface and would like to bulk download all student submissions for a specific assignment. At the moment, clicking the Download option only yields an Excel…

    • Ray_Freeman
    • 7 mths ago
    • 6replies
    • 141
    • 4
    • Last replyKat Turnitin TeamTurnitin Official5 mths ago
    • General Q & A
    • Known issue
    • Known issue
  • "Add Class" button is missing.

    On my instructor's page Add Class button is missing. What is the reason of it?

    • Mamnoon_Ahmed_Khan
    • 7 mths ago
    • 1reply
    • 119
    • Last replyAudrey Turnitin TeamTurnitin Official7 mths ago
    • General Q & A
    • Answered
    • Answered
  • Discussion tab

    Three days ago, I checked on an assignment I had created on the discussion board for my class. Two students had already done the assignment. I also had to edit the due date - which I did with no…

    • Meredith_Adelman
    • 8 mths ago
    • 2replies
    • 30
    • Last replyAudrey Kelly8 mths ago
    • General Q & A
    • Answered
    • Answered
  • Added line breaks to avoid detection

    I had a student submit a draft for a peermark review that was riddled with code to indicate line breaks: <br><br> After doing a little searching, I'm pretty sure he was trying to evade the detection…

    • Jeanne_Garvey
    • 10 mths ago
    • 3replies
    • 79
    • Last replyAudrey Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
  • share feedback with another teacher

    One of my teacher's asks: "I've given verbal feedback on college essays via TII.com platform. Can a download version of the essay—or even written comments on such a submitted document—accompany a…

    • Fred_Germano
    • 10 mths ago
    • 1reply
    • 24
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
  • hi. I am unable to add new class as all my existing classes expired and not able to update them. please guide anyone

    • Saima_Saeed
    • 10 mths ago
    • 4replies
    • 162
    • 1
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
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