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General Q & A Category

General Q & A
  • Newest
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    • Academic Integrity AI AI Bypasser FAQ Feature Request Higher Education LTI1.3 Similarity Report Turnitin Clarity
  • Gradebook Problems

    I seem to have a new version of the assignment tab where I can see and grade student submissions but an old gradebook and student tab where none of my assignments appear.…

    • Chris_Adams
    • 5 mths ago
    • 2replies
    • 29
    • Last replyChris Adams5 mths ago
    • General Q & A
  • Students in class disappeared

    Hoping someone can help me - I had my students set up an account and gave them the class code and the enrollment code. They submitted their first piece of writing.…

    • Michelle_Thrash
    • 5 mths ago
    • 1reply
    • 19
    • Last replyKat Turnitin TeamTurnitin Official5 mths ago
    • General Q & A
    • Answered
    • Answered
  • My custom QuickMarks disappeared.

    I grade and record my comments on Turnitin, but with the new revamp, all my custom made quick marks have disappeared. Where are they? How can I get them back? They took a lot of time to perfect,…

    • Duncan_Lawson
    • 5 mths ago
    • 2replies
    • 35
    • Last replyDuncan Lawson5 days ago
    • General Q & A
    • Fix pending
    • Fix pending
  • Duration for Permanent Deletion

    Hello, As an instructor, how many days does it take for a request for permanent deletion to be approved by Turnitin?

    • Isaac_K_Anim
    • 5 mths ago
    • 1reply
    • 60
    • Last replyKat Turnitin TeamTurnitin Official5 mths ago
    • General Q & A
    • Answered
    • Answered
  • Students can't see the assignment I've created

    I have some students who are able to see and submit their assignment no problem, but a handful of others who have joined the class (I can see them on my list) don't see any assignments.…

    • Rachel_Mirra
    • updated 5 mths ago
    • 1reply
    • 60
    • Last replyKat Turnitin TeamTurnitin Official5 mths ago
    • General Q & A
    • Answered
    • Answered
  • Uploading/Using a rubric

    How can I create/upload the following nontraditional rubric?

    • Pamela_Childress
    • 5 mths ago
    • 1reply
    • 29
    • Last replyKat Turnitin TeamTurnitin Official5 mths ago
    • General Q & A
    • Answered
    • Answered
  • Unknown students populating my classes

    I have students listed in my current classes that I have never taught. I have students listed in my current classes that graduated years ago. I have cleaned up by deleting them,…

    • Mary_Ward
    • 6 mths ago
    • 1reply
    • 19
    • Last replyAudrey Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Fix pending
    • Fix pending
  • PEERMARK?

    What happened to PEERMARK?

    • Laura_Williams
    • 6 mths ago
    • 4replies
    • 79
    • 1
    • Last replyElysabeth San Martin5 mths ago
    • General Q & A
    • Answered
    • Answered
  • Bulk Download of Student Submissions (New Turnitin Format)

    I am currently using the new Turnitin interface and would like to bulk download all student submissions for a specific assignment. At the moment, clicking the Download option only yields an Excel…

    • Ray_Freeman
    • 6 mths ago
    • 6replies
    • 131
    • 4
    • Last replyKat Turnitin TeamTurnitin Official3 mths ago
    • General Q & A
    • Known issue
    • Known issue
  • "Add Class" button is missing.

    On my instructor's page Add Class button is missing. What is the reason of it?

    • Mamnoon_Ahmed_Khan
    • 6 mths ago
    • 1reply
    • 105
    • Last replyAudrey Turnitin TeamTurnitin Official6 mths ago
    • General Q & A
    • Answered
    • Answered
  • Discussion tab

    Three days ago, I checked on an assignment I had created on the discussion board for my class. Two students had already done the assignment. I also had to edit the due date - which I did with no…

    • Meredith_Adelman
    • 7 mths ago
    • 2replies
    • 27
    • Last replyAudrey Kelly7 mths ago
    • General Q & A
    • Answered
    • Answered
  • Added line breaks to avoid detection

    I had a student submit a draft for a peermark review that was riddled with code to indicate line breaks: <br><br> After doing a little searching, I'm pretty sure he was trying to evade the detection…

    • Jeanne_Garvey
    • 8 mths ago
    • 3replies
    • 63
    • Last replyAudrey Turnitin TeamTurnitin Official8 mths ago
    • General Q & A
    • Answered
    • Answered
  • hi. I am unable to add new class as all my existing classes expired and not able to update them. please guide anyone

    • Saima_Saeed
    • 9 mths ago
    • 4replies
    • 149
    • 1
    • Last replyKat Turnitin TeamTurnitin Official9 mths ago
    • General Q & A
    • Answered
    • Answered
  • Similarity Report

    I have a student who submitted her paper to another class by mistake. How can we see that she is the owner of a paper previously submitted?

    • Kiya_Cordeau
    • 9 mths ago
    • 35
    • General Q & A
  • How to crreate an entry for my master student to enable her to test her thesis for originality

    • AHMED_RAFEA
    • 9 mths ago
    • 1reply
    • 81
    • Last replyMoges Mekonnen9 mths ago
    • General Q & A
  • How long does it take to generate a similarity report?

    Yesterday I uploaded 4 student assignments to a course in Turnitin.com. How long does it take to generate a similarity report?

    • Paul_Levett
    • 9 mths ago
    • 1reply
    • 361
    • Last replyKat Turnitin TeamTurnitin Official9 mths ago
    • General Q & A
    • Answered
    • Answered
  • Add a Class+Admin is locked out of their account

    Hello, I read the reason why my add button is not there. But my second problem is that my admin person is locked out of her account and can't get in. What do I do know?

    • Andrea_Leon
    • 10 mths ago
    • 1reply
    • 52
    • Last replyAudrey Turnitin TeamTurnitin Official9 mths ago
    • General Q & A
    • Answered
    • Answered
  • checking for student plagiarism - quickly

    I have an account but cannot seems to quickly check for plagiarism

    • Spanish teacher
    • Maria.3
    • 10 mths ago
    • 1reply
    • 136
    • Last replyKat Turnitin TeamTurnitin Official9 mths ago
    • General Q & A
    • Answered
    • Answered
  • not able to find Add tab for my account

    Dear Sir I am unable to find Add tab to create class in my account. Could you please address this problem

    • Upadhyay_Poonam
    • updated 9 mths ago
    • 3replies
    • 86
    • 1
    • Last replyAudrey Turnitin TeamTurnitin Official9 mths ago
    • General Q & A
    • Answered
    • Answered
  • Add class

    Add class button no longer shows up on my home page. Has anybody had this experience? If yes, what did you do to rectify it?

    • Amby_Anoruo
    • 10 mths ago
    • 4replies
    • 270
    • 1
    • Last replyAmby Anoruo10 mths ago
    • General Q & A
    • Answered
    • Answered
  • Recently, I didn't get similarity report

    A few hours ago, after submitting a paper, I requested to delete it permanently. After this command, for any later submission file, I didn't get any similarity report but I tried again and again.…

    • Md_Jahid_Hasan
    • updated 9 mths ago
    • 1reply
    • 57
    • Last replyKat Turnitin TeamTurnitin Official9 mths ago
    • General Q & A
    • Answered
    • Answered
  • "Ad Class" Button does not show

    I have had an account with Turnitin for 20 years, but all my classes show as "Inactive." When I try to add a new class, the Ad Class: button does not show up. Help! Jurg Gerber

    • Jurg_Gerber
    • 10 mths ago
    • 1reply
    • 96
    • Last replyAudrey Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
  • Quick Submit has been disabled on this account.

    I have opened new account. But when I want Quick submit and click submit appears Quick Submit has been disabled on this account. How to solve problem

    • Batkhuyag_Jamiyandorj
    • 10 mths ago
    • 4replies
    • 388
    • Last replyDr. Asad Ali10 mths ago
    • General Q & A
  • I can't select "Yes" Activate quick submit as it is selected as "No"

    Hi Can anyone guide me how can I select "Yes" besides "No" in the Activate quick submit option when I Click the User Info tab. The button doesn't work.

    • Dr
    • asadmayar
    • 10 mths ago
    • 1reply
    • 200
    • Last replyAudrey Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
  • 論文比對

    • Lan_Ying_Chou
    • 10 mths ago
    • 1reply
    • 48
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
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