a few students unable to access a class

Most class students enroled into a class successfully but I have 3 students who cannot access the class even though on my student list they are enroled.…

Submitted to Higher Education :-( From 21% to 100% Plagiarism

I submitted my thesis and I am sure that I did not click (Submitted to repository) The similarity showed a (--) sign and did not return any similarity report Then I resubmitted the thesis.…

Some Quick Marks not loading

My Turnitin QuickMarks are not consistently loading. This happens from time to time, and today I've just had enough! Please see this video for a demonstration of the problem: https://hcc.…

Will QuickMarks ever be fixed?

I have seen issues reported with QuickMarks dating back more than a year. Has there been any actual progress in fixing the issue? They save so much time for addressing common mistakes when providing…

Create a Class

If I create a test class under my instructor account then will administrators get notified and see details?

Removing old Rubrics

Hi folks, I have been new to the whole rubrics thing and have been setting up test rubrics so I can familiarise myself with it all. Only thing is, we use Canvas in our college and when I go to…

Want to delete an article permanently, but administrator "Alice O'Del" communication details are not available? can any one help me out ?

Hello. Is there an administrator here? I would like to ask for help linking my account with an administrator so that I can create a class

New Similarity Report and AI Detection

Is it possible to turn off the AI writing indicator when the new similarity report is enabled?

Add Class Button is not showing

Hi I logged in to my account and i cant see add class on the main page.

Exporting/downloading rubric scores for analyses

My team and I have finished marking our students' work. We have all taught the same material and used the same rubric for marking. Is there a way I can export or download the scores recorded in each…

Tii now unusable!

Anyone else finding that, since some recent changes, Tii is now basically un-usable? I have a class of ~300 students. In our department, coursework submission is via an internal system that accepts…

How to add a second instructor?

Hi. Is there a way to add another instructor to already made classes so that the second instructor can also view plagiarism scores of a submitted assignment?

I Would Love to Talk to a Real Person

What does a blue box and 0% mean next to an assignment?

Can you tell me how I can subscribe to the API

Can you tell me how I can subscribe to the API

After Checking One Time Report from Any Account, Unable to Check Second Time File for Report. Display a Message "This User Already Checked"?

I teach a graduate class and students do group work. How do I get a TurnItIn report for a group paper?

I used to create a "team name" and run it through TII in the same class. However, the message is preventing me from adding a team to my class: "From September 26th,…

Quickmarks - summary of all default sets.

Hi I've been looking at quickmarks today, for a number of different things. Via a Google Search I found https://www.turnitin.com/resources/quickmarks Downloadable List of all Quickmarks & their…

Deleting Student Assigned Reviews in PeerMark?

I had a student upload a zip file to a peer reviewed assignment in Peermark. I deleted the assignment and had the student submit a pdf and the reviewer is left with the zip copy.…

Checking content in Instructor account (newbie)

Please help. I have an instructor account and would like to check content of document submitted to me for plagiarism. I don't even know where to start... TIA!

Add Sub Classes in Domain

Hi any one can help me to create subclass in my Turnitin Account. See The Image I want to create SONAM M.Phil your response will be highly appreciated Kind Regards, Yousuf

Submitted the paper to the repository and deleted the submission record, resulting in no entry "request permanent submission"

I submitted the paper to the repository and have deleted the submission record. Thus, I can't find entry to "request permanent submission". What should I do to delete from repository

Institutional Account

Hi, please can you let us know who to contact to discuss setting up an institutional account. We have tried the contact form on the website a few times but haven't had a reply. Thanks