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New Class
I do not have the ability to add a new class. No Green ADD CLASS button.
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False Positives for AI Detection
Our school is experiencing a significant uptick in false positives for AI detection. Is anyone else experiencing this? Are there things that we need to reset in our account? Thanks!
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Essay will not load
In a stand alone class (not under a master class) essays are failing to load. This stand alone class looks very different than those classes I have under a master class.…
- Answered
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New assignment creation glitch
I have tried twice to make a new assignment. When I click "create assignment," it returns me to the class homepage with no new assignment added.
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Class not loading due to NEW look
Class is still not loading and students cannot see feedback from previously graded work.
- Answered
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Inaccessible Students' Assignment
Turnitin has been very buggy. I cannot access my students' work on the assignment page after they have all submitted. Please rectify this as soon as possible. Thank you
- Answered
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AI Generated Text - False detection
I wrote a paragraph myself, and Turnit it detected it as AI generated only text. No matter what I do, turnit in keeps the same result. How to solve this problem?
- Answered
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Teachers Unable to Create New Classes
I am writing on behalf of my department for Turnitin. For some reason, we are unable to create classrooms to upload student work. Is there something we're not doing? Something not uploaded?…
- Acknowledged
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Loss of instructor accounts on my administrator account
The school administrator deleted the Turnitin account admin, but I am also an administrator for teachers. We changed our domain address, and I lost the email account I used for administration,…
- Answered
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Students not seeing assignments in class posted by teachers
I am an instructional coach that serves as one of the admin for Turnitin for our building. I have had 2 teachers that are experiencing the same problem.…
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Peermark Issue
It looks like the peermark option has completely vanished from my account. I've read through the guides, but none of the options for peermark even show up as options for me.
- Fix pending
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No aparece el botón de crear clase
Hola, desde hace varios años venimos trabajando con turnitin, y al activar nuevamente la licencia este año, me encuentro con que no aparece el boton de crear clase. Qué se debe hacer al respecto?
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Gradebook Disappeared
I am unable to access gradebook as the tab has completely disappeared. I am using the website directly.
- Confirmed
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Cannot access Peer Mark or see a dropdown on the view button.
I am unable to set up the Peer Marks and cannot locate how to enable the assignment. When clicking on "view" from the assignment page, it takes me straight to the assignment to edit,…
- Answered
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Student submission pending for 7 days.
I have a student whose paper has been pending submission for 7 days now. When she logs out and logs in, it just brings her back to this page. Nothing shows up on my end. Any ideas?
- Answered
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Add Assignment not working
Adding an assignment results in a blank screen. The interface (white square) attempts to load, and then disappears, leaving a solid blank page.
- Answered
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Impossible to accept EULA conditions at cantabria.turnitin.com
Our users see the EULA message asking them to accept it if they want to view the AI report, but they find it impossible to click on it, the page doesn't allow navigation.…
- Answered
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Cannot Add Assignments
Seems to be an outage with the add assignment page. I just get a blank screen.
- Answered
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I need to download my PeerMark and GradeMark forms and comments?
There is a clear missing feature that I need remedied as soon as possible--I need to download as doc (ideal) or pdf all my set comments and forms I've created--how is this done? Seth stucker@mines.edu
- Answered
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Standard (new) assignment does not show up in gradebook (no column)
Existing problem: I created a standard (new) assignment, students uploaded their submissions, TA has graded them, but students cannot see the grade or feedback.…
- Confirmed
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Grades not showing up
My instructor informed me that she has graded mt assignment but the grade is not showing up. paul_melkonian@student.uml.edu
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Retrieve Deleted Assignment
I accidentally deleted an assignment that already had submissions. How do I retrieve it?
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Freezing when I click on an assignment
Every time I try to get into an assignment, it is freezing.
- Answered
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