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I need to download my PeerMark and GradeMark forms and comments?
There is a clear missing feature that I need remedied as soon as possible--I need to download as doc (ideal) or pdf all my set comments and forms I've created--how is this done? Seth stucker@mines.edu
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Request permanent deletion
I would like to follow up regarding my repeated requests for permanent deletion on Quick Submit. Despite submitting the request multiple times over a considerable period,…
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Standard (new) assignment does not show up in gradebook (no column)
Existing problem: I created a standard (new) assignment, students uploaded their submissions, TA has graded them, but students cannot see the grade or feedback.…
- Confirmed
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Grades not showing up
My instructor informed me that she has graded mt assignment but the grade is not showing up. paul_melkonian@student.uml.edu
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Cannot access Peer Mark or see a dropdown on the view button.
I am unable to set up the Peer Marks and cannot locate how to enable the assignment. When clicking on "view" from the assignment page, it takes me straight to the assignment to edit,…
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Retrieve Deleted Assignment
I accidentally deleted an assignment that already had submissions. How do I retrieve it?
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Freezing when I click on an assignment
Every time I try to get into an assignment, it is freezing.
- Answered
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Freezing with rolling
I have reported this freezing already, and I was told to clear my cache. It worked for a day, and now it tis freezing again. I cannot access my papers to grade them.
- Answered
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Page keeps freezing
Is there a problem with the Turnitin system? I'm grading in Feedback Studio, and the page keeps freezing as I'm typing comments into QuickMarks. I have to close the window,…
- Answered
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can't access assignments within my classes
I have graded 4 out of 24 submissions of an assignment, but now when I click "view" assignment I get a perpetual loading symbol. My colleagues can get in, but I can't.…
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Zip Upload
As a teacher, I am no longer able to submit a zip folder. Since Google Drive is not working for students, I thought I could bulk submit. This is also no longer an option.
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Google Drive
Students are not able to upload a file from Google Drive. Since they use Chromebooks, they NEED this ability. They have very limited space to download their files into Word docs before uploading them.…
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students cant upload from google drive
Last year this worked and now they can't upload from google drive directly
- Answered
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Student Submissions not visible.
Students have submitted papers (I can see their submission receipts on their computer); however, I cannot see their submissions from my side. In fact, today,…
- Answered
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Peermark Issue
It looks like the peermark option has completely vanished from my account. I've read through the guides, but none of the options for peermark even show up as options for me.
- Fix pending
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New Standard Assignment Submitted Numbers Not Showing on Class Page
I just created an assignment using the new assignment mode, and when I look at the assignment on the class home page, the Status column does not show the number of submitted assignments.…
- Fix pending
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AI report
Turnitin has consistently reported 0% AI on students' submitted papers on the last exam. However, there were clearly AI generated essays and parts of essays as verified by other AI detection sites.…
- Answered
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user agreement
For the last month or so I've had to accept the user agreement both when I log on to Turnitin and every time I want to grade an essay. Why?
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Quickmarks not working properly.
See attached This makes grading much more cumbersome than it needs to be. (Takes longer) I can only click to add quick-mark comments. I cannot drag the comments from the sidebar.…
- Answered
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Download report issue
When I download plagiarism report, it is not covering whole area of A4 size paper. It comes in shorter form so it is very difficult to read clearly in printed form.…
- Answered
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Add class button and editing old classes
The add class button no longer shows up on my home page, and the university administrator has no idea how to correct it. Also, I am unable to edit expired classes to extend their expiration dates,…
- Answered
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Access blocked
Our students are receiving an error when they trying to upload from their google Drive. The error message is "Access Blocked. Institution admin. needs to review and configure access.…
- Answered
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New Class button missing
Unable to create a new class as the "add class" button is missing.
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Urgent Support Needed – Turnitin Similarity Index Issue
Subject: I am facing a critical issue with my Turnitin Scholar portal. Each time I check for similarity on the first chapter of my thesis, Turnitin states that the document has been "submitted to…
- Answered
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