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Add class button and editing old classes

The add class button no longer shows up on my home page, and the university administrator has no idea how to correct it. Also, I am unable to edit expired classes to extend their expiration dates, and  an unexpired class shows up as inaccessible. I need help to rectify these problems.

1 reply

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    • TEN Community Manager
    • kat_turnitin
    • 9 days ago
    • Official response
    • Reported - view

    Hello Amby! 

    Thanks for bringing this up, and apologies for the delay in getting back to you.

    We've created a dedicated post that explains this issue in detail: “Add Class” Unavailable: Instructor Account Lockout Explained. It also covers why some classes may appear inaccessible or uneditable. Hope this was helpful! - Kat, Turnitin Team 

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  • Status Answered
  • 1 Likes
  • 9 days agoLast active
  • 1Replies
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