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URLs not working in Quickmarks

As the title suggests, I have an academic who's students alerted them to the fact that the URLs in commonly used Quickmark items eg 'improper citation' can no longer be clicked. 
 

I have found a workaround is to create your own copies which seems to keep the URL clickable. 

Has anyone else experienced the URLs in common Quickmark items going the same colour as the rest of the wording and becoming non-clickable text that only looks like a link? 

I noticed in searching for anyone else having this issue, that there has been a long standing issue with Quickmarks disappearing that was apparently addressed in a release, as per a release note from November this year.  Is it possible that this fix caused this issue of the URLS not being clickable? 

1 reply

null
    • TEN Community Manager
    • kat_turnitin
    • yesterday
    • Reported - view

    We appreciate you bringing this to our attention,  

    For our support team to investigate this further, we recommend you take a screenshot and create a support ticket so our team can get in touch with you via email. 

    If you want to share more about your experience with Quickmarks, you can share it with us in the comments section. 📝

    - Kat, Turnitin Team 

Content aside

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