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Single submission not getting scanned for plagiarism

I have uploaded a single file (PDF or DOCX) and three times now, turnitin won't scan it for plagiarism, or give it a score. Under the Similarity column, there is nothing but an empty box. I am able to upload it just fine, I don't get any error messages at all, but for some strange reason I never see a plagiarism score, nor is a report for that file ever generated.

 

Suggestions?

2 replies

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    • Paul_Rittman
    • 4 yrs ago
    • Reported - view

    I have attached a screenshot of what I am talking about. You can see where I have placed a red circle in the pic.

    Turnitin
    • Customer Engagement Specialist, Turnitin
    • Gill_Rowell
    • 4 yrs ago
    • Reported - view

    Paul Rittman I would recommend rechecking this report now, if it is still unavailable contact the Support team by emailing tiisupport@turnitin.com

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Content aside

  • 4 yrs agoLast active
  • 2Replies
  • 78Views
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