-
Add Class not visible
I am unable to add class/assignment as the add class icon not visible .
- Answered
-
ADD CLASS button not visible in instructor's homepage
I am able to login into Turnitin but not able to see the ADD CLASS button on the instructor's homepage. I am able to see only the expired class list Kindly let me know what is to be doe
- Answered
-
retrieve my old data
hello i wanted to retrieve my old data that is mistakenly deleted by me. could u plz help me
- Answered
-
Blackboard LTI 1.3 inbox group function into the new standard assessment (TFS)
We are assessing the Blackboard integration into the new Standard assessment and have noticed that the group inbox filter feeding from Blackboard into Turnitin does not seem to be available in the…
- Answered
-
I have no 'add class' green button
I have a paid for account and I cannot add any classes. There is no green add class button to add a class anywhere. I have had turnitin for years and this has never happened before.
- Answered
-
Troubleshooting Creating New Assignment
I created a new assignment for one of my classes, but the assignment doesn't then appear for the class. Never happened before. Any suggestions? Thank you.
- Answered
-
How to permanently delete a file
Hi, I want to permanently delete a file so it doesn’t remain in the standard paper repository or appear in other similarity searches. I already used the “permanently delete” option in the assignment…
- Answered
-
similarity report
One of my instructors got a message that he will not be limited to how many submissions he can have that are not being stored in the repository. He wants to be able to have students submit a paper…
- Answered
-
Turnitin error Traffic
All, I do not know why, but every time I log into the school's computer, my students and I get a 403 error saying that I have blocked access to the website.…
-
Unable to view student submissions
I am trying to open my students submissions and the wheel just keeps spinning. I have tried closing out of the app and logging out, but nothing is helping. How can I get this fixed?
- Answered
-
Quickmarks I created are lost
Last spring I created lots of new quickmarks, but now I can't find them. I wonder if it's because I switched to the new upgraded style of Turnitin. Can you tell me how to find/recover my quickmarks?…
- Answered
-
"Quick Submit disabled for this account"?
My user information/account settings is "yes" to "activate quick submit." Yet when I click "quick submit" I get the red message (disabled). Any guidance please?
- Answered
-
Inability to create classes and add assignments
I tried accessing TurnItIn.com (I have used it previously) but couldn't log in with my email and password, so I just used sign in through Google. I then created my classes but couldn't add an…
- Answered
-
Getting Started Questions
Is there somewhere I can go for basic Turnitin questions? I am new to the platform, and I can't figure how to do simple things like: 1) Adding my co-teacher 2) Creating my own rubric - I can do it,…
- Answered
-
Download failed message
Hi Can anyone help, I am trying to download marked assignments but keep getting a download failed messages pop up onscreen. I have restarted my computer,…
- Answered
-
Bulk Download Student Submisisons
HI, With classes migrated to the new standard version of turnitin we can't seem to figure out how to do a bulk download of student submissions that was available with the classic version.…
- Answered
-
Due to inactivity, your session has expired.
Following error appears "Due to inactivity, your session has expired. To continue using Turnitin, please fully close and re-enter this assignment. Refreshing your browser will not resolve this issue"…
- Answered
-
All my classes have become inactive in my Turnitin account
Hello, all my classes have become inactive in my Turnitin account over the weekend. Last week, it worked fine as I was setting up new classes and assignments, however; over the weekend,…
- Answered