Missing libraries tab

I am trying to copy one writing assignment I created for one class to two other classes. In the past I use the libraries tab to do this, but I don't see it on the menu bar.…

Voice Comments no longer available?

In the revamped feedback studio, I see no way to provide voice comments... This is super frustrating as it's the only things I use turnitin for! Am I missing something,…

PeerMark Unavailable

I've gone to my account settings to try to enable PeerMark, but it doesn't show up as an option. When I create an assignment, I've gone through all the menus and options, but it never shows up.…

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Moving submissions between assignments

Moving submissions between assignments used to be a checkbox then options, in the new version there is not check box. Help would be great.

Master Class Issue

Can I return to the original class after mistakenly hitting master class?

Co-Teachers

One of our teachers would like to add a co-teacher to one of her sections in turnitin. How can this be done?

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Students cant submit papers

First time user. I have created the class and the assignment but students are saying they can upload their paper. Is there something in the class settings that I didn't click?…

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How can I create a class, when the add class button is not visible in my Turnitin website

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Bulk download to a zip folder

Just want to reiterate that the bulk download of student files to a Zip folder is greatly needed. This used to be available in the old format. Since the new update, this is no longer available.…

Gradebook Problems

I seem to have a new version of the assignment tab where I can see and grade student submissions but an old gradebook and student tab where none of my assignments appear.…

Students in class disappeared

Hoping someone can help me - I had my students set up an account and gave them the class code and the enrollment code. They submitted their first piece of writing.…

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Duration for Permanent Deletion

Hello, As an instructor, how many days does it take for a request for permanent deletion to be approved by Turnitin?

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Students can't see the assignment I've created

I have some students who are able to see and submit their assignment no problem, but a handful of others who have joined the class (I can see them on my list) don't see any assignments.…

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Uploading/Using a rubric

How can I create/upload the following nontraditional rubric?

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"Add Class" button is missing.

On my instructor's page Add Class button is missing. What is the reason of it?

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Discussion tab

Three days ago, I checked on an assignment I had created on the discussion board for my class. Two students had already done the assignment. I also had to edit the due date - which I did with no…

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Added line breaks to avoid detection

I had a student submit a draft for a peermark review that was riddled with code to indicate line breaks: <br><br> After doing a little searching, I'm pretty sure he was trying to evade the detection…

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Similarity Report

I have a student who submitted her paper to another class by mistake. How can we see that she is the owner of a paper previously submitted?

How long does it take to generate a similarity report?

Yesterday I uploaded 4 student assignments to a course in Turnitin.com. How long does it take to generate a similarity report?

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Add a Class+Admin is locked out of their account

Hello, I read the reason why my add button is not there. But my second problem is that my admin person is locked out of her account and can't get in. What do I do know?

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