Skip to main content
educator network educator network
Sign Up
Login

General Q & A

  • Home
  • Getting Started
    Learn how the community works and find everything you need as a new member
    • Introduce yourself
    • FAQs
    • Terms and Conditions
  • Ask Turnitin
    Get answers from Turnitin experts and power users
    • General Q & A
    • Product Spaces
      • Feedback Studio
      • Turnitin Clarity
      • Migrations
      • Other Solutions
    • Idea Exchange
      • Educators
      • Administrators
  • News and Events
    Stay up to date with Turnitin news, events, and community highlights.
    • Upcoming Events
    • Message from the Turnitin Team
    • Education News
  • Resources
    Explore guidance, best practices, and expert insights to support teaching and learning. Visit turnitin.com/resources to learn more.
    • AI, Turnitin Guides & Instructional Resources
    • Recorded Webinars
    • The Turnitin Blog
  • Support & Feedback
    Get help, share feedback, and help improve Turnitin products
    • Submit a ticket
    • Feature Request
    • Report a bug
  • Home
  • Ask Turnitin
  • General Q & A

General Q & A Category

General Q & A
  • Newest
  • Active
    • Most likes
    • Most replies
    • Most views
    • Answered
    • Unanswered
    • AI AI - Question AI Bypasser AskTurnitin Feature Request LTI1.3 Similarity Report - Question Turnitin Clarity
  • Students can't see the assignment I've created

    I have some students who are able to see and submit their assignment no problem, but a handful of others who have joined the class (I can see them on my list) don't see any assignments.…

    • Rachel_Mirra
    • updated 10 mths ago
    • 1reply
    • 82
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
  • Uploading/Using a rubric

    How can I create/upload the following nontraditional rubric?

    • Pamela_Childress
    • 10 mths ago
    • 1reply
    • 33
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
  • Bug in New System

    I am currently experiencing, whenever I am trying to grade a paper on turnitin, that my students' papers will just start violently shaking after attempting to leave a singular comment.…

    • Josh_Bourgeois
    • 10 mths ago
    • 1reply
    • 36
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
  • Unknown students populating my classes

    I have students listed in my current classes that I have never taught. I have students listed in my current classes that graduated years ago. I have cleaned up by deleting them,…

    • Mary_Ward
    • 11 mths ago
    • 1reply
    • 24
    • Last replyAudrey Turnitin TeamTurnitin Official11 mths ago
    • General Q & A
    • Fix pending
    • Fix pending
  • PEERMARK?

    What happened to PEERMARK?

    • Laura_Williams
    • 11 mths ago
    • 4replies
    • 90
    • 1
    • Last replyElysabeth San Martin10 mths ago
    • General Q & A
    • Answered
    • Answered
  • Bulk Download of Student Submissions (New Turnitin Format)

    I am currently using the new Turnitin interface and would like to bulk download all student submissions for a specific assignment. At the moment, clicking the Download option only yields an Excel…

    • Ray_Freeman
    • 11 mths ago
    • 6replies
    • 149
    • 4
    • Last replyKat Turnitin TeamTurnitin Official8 mths ago
    • General Q & A
    • Known issue
    • Known issue
  • "Add Class" button is missing.

    On my instructor's page Add Class button is missing. What is the reason of it?

    • Mamnoon_Ahmed_Khan
    • 11 mths ago
    • 1reply
    • 147
    • Last replyAudrey Turnitin TeamTurnitin Official11 mths ago
    • General Q & A
    • Answered
    • Answered
  • Discussion tab

    Three days ago, I checked on an assignment I had created on the discussion board for my class. Two students had already done the assignment. I also had to edit the due date - which I did with no…

    • Meredith_Adelman
    • 1 yr ago
    • 2replies
    • 32
    • Last replyAudrey Kelly1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Added line breaks to avoid detection

    I had a student submit a draft for a peermark review that was riddled with code to indicate line breaks: <br><br> After doing a little searching, I'm pretty sure he was trying to evade the detection…

    • Jeanne_Garvey
    • 1 yr ago
    • 3replies
    • 139
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • share feedback with another teacher

    One of my teacher's asks: "I've given verbal feedback on college essays via TII.com platform. Can a download version of the essay—or even written comments on such a submitted document—accompany a…

    • Fred_Germano
    • 1 yr ago
    • 1reply
    • 25
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • hi. I am unable to add new class as all my existing classes expired and not able to update them. please guide anyone

    • Saima_Saeed
    • 1 yr ago
    • 4replies
    • 181
    • 1
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Similarity Report

    I have a student who submitted her paper to another class by mistake. How can we see that she is the owner of a paper previously submitted?

    • Kiya_Cordeau
    • 1 yr ago
    • 37
    • General Q & A
  • How to crreate an entry for my master student to enable her to test her thesis for originality

    • AHMED_RAFEA
    • 1 yr ago
    • 1reply
    • 87
    • Last replyMoges Mekonnen1 yr ago
    • General Q & A
  • How long does it take to generate a similarity report?

    Yesterday I uploaded 4 student assignments to a course in Turnitin.com. How long does it take to generate a similarity report?

    • Paul_Levett
    • 1 yr ago
    • 1reply
    • 954
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Add a Class+Admin is locked out of their account

    Hello, I read the reason why my add button is not there. But my second problem is that my admin person is locked out of her account and can't get in. What do I do know?

    • Andrea_Leon
    • 1 yr ago
    • 1reply
    • 63
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • checking for student plagiarism - quickly

    I have an account but cannot seems to quickly check for plagiarism

    • Spanish teacher
    • Maria.3
    • 1 yr ago
    • 1reply
    • 137
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • not able to find Add tab for my account

    Dear Sir I am unable to find Add tab to create class in my account. Could you please address this problem

    • Upadhyay_Poonam
    • updated 1 yr ago
    • 3replies
    • 101
    • 1
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Add class

    Add class button no longer shows up on my home page. Has anybody had this experience? If yes, what did you do to rectify it?

    • Amby_Anoruo
    • 1 yr ago
    • 4replies
    • 738
    • 1
    • Last replyAmby Anoruo1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Recently, I didn't get similarity report

    A few hours ago, after submitting a paper, I requested to delete it permanently. After this command, for any later submission file, I didn't get any similarity report but I tried again and again.…

    • Md_Jahid_Hasan
    • updated 1 yr ago
    • 1reply
    • 60
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • "Ad Class" Button does not show

    I have had an account with Turnitin for 20 years, but all my classes show as "Inactive." When I try to add a new class, the Ad Class: button does not show up. Help! Jurg Gerber

    • Jurg_Gerber
    • 1 yr ago
    • 1reply
    • 102
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Quick Submit has been disabled on this account.

    I have opened new account. But when I want Quick submit and click submit appears Quick Submit has been disabled on this account. How to solve problem

    • Batkhuyag_Jamiyandorj
    • 1 yr ago
    • 4replies
    • 416
    • Last replyDr. Asad Ali1 yr ago
    • General Q & A
  • I can't select "Yes" Activate quick submit as it is selected as "No"

    Hi Can anyone guide me how can I select "Yes" besides "No" in the Activate quick submit option when I Click the User Info tab. The button doesn't work.

    • Dr
    • asadmayar
    • 1 yr ago
    • 1reply
    • 251
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
  • 論文比對

    • Lan_Ying_Chou
    • 1 yr ago
    • 1reply
    • 52
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Class account has reached student limit

    When trying to add more students, it is prompting that my class account has reached the limit. However I have only 14 students and my colleague has 20 students and we both are getting the same Can…

    • Ms_Akanksha_Mahajan
    • 1 yr ago
    • 1reply
    • 129
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • "Add Class" button missing

    I no longer have "Add Class" button in my instructor account. And when I click the "To add your first class, click here." hyperlink this is what happens:

    • Rustom_Clemente
    • 1 yr ago
    • 1reply
    • 390
    • Last replyJennifer Kunkel1 yr ago
    • General Q & A
    • Answered
    • Answered
1 3 4 5 6 7 8 9
Back to top

Content aside

Category actions

Discover the trending community content

  • #AskTurnitin: Explore the Discussion
  • Live Updates from ISTE 2026: Follow along with Karen and our Turnitin Team
  • Audio and Video Comments coming soon to Turnitin Feedback Studio
  • Comparing Turnitin's Similarity Score and AI writing indicator
  • Webinar recording now available: Supporting Authentic Writing in the Age of AI with the Turnitin add-on for Google Classroom
  • “Add Class” Unavailable: Instructor Account Lockout Explained

Tags

Community leaderboard

  • Kat Turnitin Team
  • Karen - Turnitin Team
  • Audrey Turnitin Team
  • Timothy Baggenstos
  • Monica Turnitin Team
  • Emma Duke-Williams
  • Ashleigh Brewer
  • Joel West
  • Poh Yih Tam
  • Kelly Redding
Turnitin.com Support Center Blog Copyright © 2026 Turnitin, LLC. All rights reserved.

Home

    • Introduce yourself
    • FAQs
    • Terms and Conditions
    • General Q & A
      • Feedback Studio
      • Turnitin Clarity
      • Migrations
      • Other Solutions
      • Educators
      • Administrators
    • Upcoming Events
    • Message from the Turnitin Team
    • Education News
    • AI, Turnitin Guides & Instructional Resources
    • Recorded Webinars
    • The Turnitin Blog
    • Submit a ticket
    • Feature Request
    • Report a bug
View all topics

Tags