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General Q & A Category

General Q & A
  • Newest
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    • Academic Integrity AI AI Bypasser FAQ Feature Request Higher Education LTI1.3 Similarity Report Turnitin Clarity
  • Exporting/downloading rubric scores for analyses

    My team and I have finished marking our students' work. We have all taught the same material and used the same rubric for marking. Is there a way I can export or download the scores recorded in each…

    • Christian_Kruse
    • 1 yr ago
    • 6replies
    • 199
    • 1
    • Last replyKaren - Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
  • How to add a second instructor?

    Hi. Is there a way to add another instructor to already made classes so that the second instructor can also view plagiarism scores of a submitted assignment?

    • Kathy_Huynh
    • 1 yr ago
    • 8replies
    • 237
    • Last replyKaren - Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
  • I Would Love to Talk to a Real Person

    What does a blue box and 0% mean next to an assignment?

    • Caroline_Lee
    • 2 yrs ago
    • 1reply
    • 44
    • Last replyKaren - Turnitin TeamTurnitin Official2 yrs ago
    • General Q & A
  • Can you tell me how I can subscribe to the API

    Can you tell me how I can subscribe to the API

    • yahyaalsahlawy
    • 2 yrs ago
    • 1reply
    • 95
    • Last replyKaren - Turnitin TeamTurnitin Official2 yrs ago
    • General Q & A
  • Tii now unusable!

    Anyone else finding that, since some recent changes, Tii is now basically un-usable? I have a class of ~300 students. In our department, coursework submission is via an internal system that accepts…

    • Richard_Gomer
    • 2 yrs ago
    • 4replies
    • 111
    • 2
    • Last replyGrega Repovs5 mths ago
    • General Q & A
  • After Checking One Time Report from Any Account, Unable to Check Second Time File for Report. Display a Message "This User Already Checked"?

    • Qaiser
    • 2 yrs ago
    • 2replies
    • 31
    • Last replyQaiser2 yrs ago
    • General Q & A
  • I teach a graduate class and students do group work. How do I get a TurnItIn report for a group paper?

    I used to create a "team name" and run it through TII in the same class. However, the message is preventing me from adding a team to my class: "From September 26th,…

    • amj108
    • 2 yrs ago
    • 1reply
    • 141
    • Last replyEmma Duke-Williams2 yrs ago
    • General Q & A
  • Some Quick Marks not loading

    My Turnitin QuickMarks are not consistently loading. This happens from time to time, and today I've just had enough! Please see this video for a demonstration of the problem: https://hcc.…

    • Jana_Bielecki
    • 2 yrs ago
    • 27replies
    • 753
    • 1
    • Last replyKaren - Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
  • Add Class Button is not showing

    Hi I logged in to my account and i cant see add class on the main page.

    • Adnan_Farooq
    • updated 8 mths ago
    • 10replies
    • 5602
    • 1
    • Last replyKat Turnitin TeamTurnitin Official10 mths ago
    • General Q & A
    • Answered
    • Answered
  • Deleting Student Assigned Reviews in PeerMark?

    I had a student upload a zip file to a peer reviewed assignment in Peermark. I deleted the assignment and had the student submit a pdf and the reviewer is left with the zip copy.…

    • Aspen_Olmsted
    • 2 yrs ago
    • 1reply
    • 88
    • Last replyGill Rowell2 yrs ago
    • General Q & A
  • Checking content in Instructor account (newbie)

    Please help. I have an instructor account and would like to check content of document submitted to me for plagiarism. I don't even know where to start... 😓TIA!

    • Margarett
    • 2 yrs ago
    • 2replies
    • 71
    • Last replyMargaretT2 yrs ago
    • General Q & A
  • Add Sub Classes in Domain

    Hi any one can help me to create subclass in my Turnitin Account. See The Image I want to create SONAM M.Phil your response will be highly appreciated Kind Regards, Yousuf

    • Muhammad_Yousuf_Ali.1
    • updated 3 yrs ago
    • 1reply
    • 44
    • 1
    • Last replyGill Rowell3 yrs ago
    • General Q & A
  • Submitted the paper to the repository and deleted the submission record, resulting in no entry "request permanent submission"

    I submitted the paper to the repository and have deleted the submission record. Thus, I can't find entry to "request permanent submission". What should I do to delete from repository

    • Jingye_Huang
    • 3 yrs ago
    • 1reply
    • 57
    • Last replyGill Rowell3 yrs ago
    • General Q & A
  • Institutional Account

    Hi, please can you let us know who to contact to discuss setting up an institutional account. We have tried the contact form on the website a few times but haven't had a reply. Thanks

    • Caroline_Rowlands
    • 3 yrs ago
    • 1reply
    • 35
    • Last replyGill Rowell3 yrs ago
    • General Q & A
  • Quickmarks - summary of all default sets.

    Hi I've been looking at quickmarks today, for a number of different things. Via a Google Search I found https://www.turnitin.com/resources/quickmarks Downloadable List of all Quickmarks & their…

    • Emma_DukeWilliams
    • updated 3 yrs ago
    • 7replies
    • 145
    • Last replyJana Bielecki2 yrs ago
    • General Q & A
  • Draft Coach

    We're investigating Draft Coach right now - can I double check that, though I've looked at both the initial similarity check & the full report, that it's not including any previously submitted work?…

    • Emma_DukeWilliams
    • 3 yrs ago
    • 3replies
    • 80
    • Last replyGill Rowell3 yrs ago
    • General Q & A
    • Answered
    • Answered
  • permanently delete the article

    My name is Miftahur Rahman Lecturer and admin of the STAI campus touritin An-Nawawi Purworejo, I want to permanently delete the article due to the similarity of articles/ delete article repository…

    • Miftahur_Rahman
    • 3 yrs ago
    • 1reply
    • 112
    • Last replyGill Rowell3 yrs ago
    • General Q & A
  • There are only 20 student add in my account

    Why there are only 20 student adds in my instructor account any one tell me ?

    • Malik_QaYyum
    • 3 yrs ago
    • 1reply
    • 21
    • Last replyGill Rowell3 yrs ago
    • General Q & A
  • ETS rather - & draft coach.

    I've just spotted that we now have access to ETS rater; and have started to investigate it. From what I can see, it's not available to students pre-submission - though i see that Draft Coach is (if…

    • Emma_DukeWilliams
    • 4 yrs ago
    • 1reply
    • 46
    • Last replyGill Rowell4 yrs ago
    • General Q & A
  • Error Message when uploading to My Reports

    Trying to upload files into a report, but I keep receiving an "Oops" message. The files are all in either word or PDF, and are between 3100 KB and 25 KB.…

    • ehagen
    • 4 yrs ago
    • 3replies
    • 45
    • Last replyMichael Ryan3 yrs ago
    • General Q & A
  • Remove paper from database

    I stored paper to test it and see how it works in the repository. Now, whenever I add my paper again it shows 100% plagiarism and matches with student paper MY INSTITUTE NAME.…

    • gtekos
    • 4 yrs ago
    • 3replies
    • 174
    • 1
    • Last replySayar Mir4 yrs ago
    • General Q & A
  • When the delivered institution is a number

    Dear all, How can I identify the author of a paper identified with a number, in this case as "81705", in the case of a high % of student work, where Turnitin tells me that it was delivered to that…

    • Head of Library - ESCP Madrid Campus
    • Olga_Lopez
    • 4 yrs ago
    • 1reply
    • 20
    • Last replyGill Rowell4 yrs ago
    • General Q & A
  • Adding sources to TII's database

    I've had a request from a member of staff to have a paper added to the database. I've looked at the paper, and it's on an open (as far as I can tell) journal site, so no logins required.…

    • Emma_DukeWilliams
    • 4 yrs ago
    • 2replies
    • 27
    • Last replyEmma Duke-Williams4 yrs ago
    • General Q & A
  • How to delete a document from standard repository submitted by instructor. Please help me. It's urgent.

    • Akash.1
    • 4 yrs ago
    • 1reply
    • 130
    • Last replyGill Rowell4 yrs ago
    • General Q & A
  • Submission Of Math AA (SL) IA

    What should be the desirable number of pages for a Math IA and is the double line spacing mandatory? For my students double line spacing making the IA to go up to 25 pages .…

    • Math Teacher
    • Bhavana_Kotwal
    • 4 yrs ago
    • 1reply
    • 63
    • Last replyGill Rowell4 yrs ago
    • General Q & A
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