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General Q & A Category

General Q & A
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    • AI AI - Question AskTurnitin Feature Request Handout LTI1.3 Similarity Report - Question Turnitin Clarity Turnitin Feedback Studio - Question
  • "Ad Class" Button does not show

    I have had an account with Turnitin for 20 years, but all my classes show as "Inactive." When I try to add a new class, the Ad Class: button does not show up. Help! Jurg Gerber

    • Jurg_Gerber
    • 1 yr ago
    • 1reply
    • 214
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Quick Submit has been disabled on this account.

    I have opened new account. But when I want Quick submit and click submit appears Quick Submit has been disabled on this account. How to solve problem

    • Batkhuyag_Jamiyandorj
    • 1 yr ago
    • 4replies
    • 670
    • Last replyDr. Asad Ali1 yr ago
    • General Q & A
  • I can't select "Yes" Activate quick submit as it is selected as "No"

    Hi Can anyone guide me how can I select "Yes" besides "No" in the Activate quick submit option when I Click the User Info tab. The button doesn't work.

    • Dr
    • asadmayar
    • 1 yr ago
    • 1reply
    • 449
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
  • 論文比對

    • Lan_Ying_Chou
    • 1 yr ago
    • 1reply
    • 138
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Class account has reached student limit

    When trying to add more students, it is prompting that my class account has reached the limit. However I have only 14 students and my colleague has 20 students and we both are getting the same Can…

    • Ms_Akanksha_Mahajan
    • 1 yr ago
    • 1reply
    • 267
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • "Add Class" button missing

    I no longer have "Add Class" button in my instructor account. And when I click the "To add your first class, click here." hyperlink this is what happens:

    • Rustom_Clemente
    • 1 yr ago
    • 1reply
    • 586
    • Last replyJennifer Kunkel1 yr ago
    • General Q & A
    • Answered
    • Answered
  • I can't find my older classes and there is not "add class" button.

    • Rima_Guliyeva
    • 1 yr ago
    • 1reply
    • 230
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Request: Submit an assignment across multiple classrooms

    I would like to create one assignment and assign it to multiple classes. This can be done very simply on Google Classroom. Just a drop down box with a checklist of classes.

    • Jake_Fox
    • updated 1 yr ago
    • 1reply
    • 148
    • Last replyEmma Duke-Williams1 yr ago
    • General Q & A
    • Answered
    • Answered
  • I am trying to delete a submission but it is not getting deleted

    I am trying to delete a submission on turnitin from last week and am not able to delete it permanently. I do type delete but then the page refreshes and nothing happens. Please help me delete

    • Hamda_Fasla
    • 1 yr ago
    • 1reply
    • 243
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Restoring a Deleted Enrollment

    I had a student enrolled twice in a course, and deleted one of his enrollments. I need to restore that enrollment because deleting his enrollment deleted already-grade coursework.…

    • Jeff_Peterson
    • 1 yr ago
    • 99
    • General Q & A
  • adding a class

    How to add a class to upload the students assignment for checking. Add class button is not commining.

    • CHANDRALEKHA_RATH
    • 1 yr ago
    • 128
    • 1
    • General Q & A
  • No Add Class Button showing up

    My account show I have more people I can inter to use this app. but shows all of my classes expired and the add a new class button isn't showing up on the homepage.

    • Brian_Boardman
    • 1 yr ago
    • 2replies
    • 288
    • Last replyBilal Jan1 yr ago
    • General Q & A
    • Answered
    • Answered
  • VISUALIZAR LOS TRABAJOS DE MI CUENTA.

    Buenos días, Tengo el rol de administrador de una cuenta de Turnitin. He ingresado con mis credenciales. Pero no logro ver ninguno de los trabajos procesados.…

    • Gerardo_Cardenas_Chipa
    • 1 yr ago
    • 1reply
    • 140
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Asignatura desaparecida

    Buenos días, hace unos días creé una asignatura “prueba” de prueba en Turnitin pasa pasar una versión provisional de un trabajo entregado por un estudiante.…

    • SAUL_BLANCO_LANZA
    • 1 yr ago
    • 1reply
    • 118
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Eliminación de trabajo de su base de datos.

    Mis estimados: Sobre un trabajo se hizo la eliminación permanente en la cuenta de la PUCP, pero cuando lo procesan nuevamente, figura o muestra un mensaje que de similitud de 100%.…

    • Gerardo_Cardenas_Chipa
    • 1 yr ago
    • 2replies
    • 152
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Turnitin Draft Coach - repository

    Will running a report on my document in Turnitin Draft Coach store it within a repository?

    • University_of_Bucharest
    • 1 yr ago
    • 1reply
    • 253
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • The ETS (computer editing) on student drafts

    The ETS (computer editing) is not showing up on my assignments anymore? Even past ones, that had it, so students can make revisions.

    • Heather_Guy
    • 1 yr ago
    • 3replies
    • 393
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • ADD class button is not visible

    I logged in to my account and i can't see add class on the main page (ADD class button is not visible) Can please help Thank you

    • unit_three
    • 1 yr ago
    • 2replies
    • 1377
    • Last replyAudrey Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Turnitin feature isn’t showing original sources

    Hi, our instructor is facing problems of viewing original sources when they click on assignment. Below is a screenshot for your reference.

    • Shekh_Tareq_Ali
    • 1 yr ago
    • 1reply
    • 162
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • A I Detected on a second submission where previously no AI

    A student submitted an assignment which had 33& AI on her resubmission it flagged a 55% AI. Work that had previously not been flagged as AI was now being highlighted as A I generated.…

    • Francesca_Garner
    • 1 yr ago
    • 1reply
    • 738
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • accidentally deleted assignment

    I just now accidentally deleted an assignment. Can it be retrieved? Thank you.

    • Barbara_Williamson
    • 1 yr ago
    • 4replies
    • 410
    • Last reply张瑞宜1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Evidence of dates of original submissions required

    Hi there A member of staff has deleted some student submissions as they were in pdf format and not Powerpoint. How can we access an archive record of student submissions,…

    • Louise_Woods
    • 1 yr ago
    • 1reply
    • 214
    • 1
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Subscribing to Turnitin

    My organization wanted to subscribe for the Turnitin. How is the procedures?

    • Ngawang
    • 1 yr ago
    • 1reply
    • 225
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
  • File Detection

    Hello! I previously uploaded a file (2023) for the similarity index but removed it from my inbox today. But when I uploaded the edited same file today to another task, it displayed like this:…

    • Victor_Rosales
    • 1 yr ago
    • 2replies
    • 188
    • Last replyVictor Rosales1 yr ago
    • General Q & A
    • Answered
    • Answered
  • Flagged essays

    What exactly is a flagged essay. Is there something that a student has done intentionally that would result in flagged content? Is it is AI related? Is it an essay that has already been checked by an…

    • Rhonda_Snover
    • 1 yr ago
    • 4replies
    • 344
    • Last replyKat Turnitin TeamTurnitin Official1 yr ago
    • General Q & A
    • Answered
    • Answered
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