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Class account has reached student limit

When trying to add more students, it is prompting that my class account has reached the limit.

However I have only 14 students and my colleague has 20 students and we both are getting the same 

Can you please guide how I can resolve this issue ?

1 reply

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    • Digital Customer Experience Manager
    • Audrey_turnitin
    • 20 hrs ago
    • Reported - view

    Hi  - Thanks for reaching out!

    Here is a helpful guide on managing your student limit numbers. You might also try reaching out directly to your institution's Turnitin account administrator to see if they can adjust the settings for you. If neither of those options work, you are always welcome to contact Turnitin Support and submit a request here.

    Good luck!

    Audrey, The Turnitin Team  

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  • Status Answered
  • 20 hrs agoLast active
  • 1Replies
  • 5Views
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