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Download failed message
Hi Can anyone help, I am trying to download marked assignments but keep getting a download failed messages pop up onscreen. I have restarted my computer,…
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Bulk Download Student Submisisons
HI, With classes migrated to the new standard version of turnitin we can't seem to figure out how to do a bulk download of student submissions that was available with the classic version.…
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Due to inactivity, your session has expired.
Following error appears "Due to inactivity, your session has expired. To continue using Turnitin, please fully close and re-enter this assignment. Refreshing your browser will not resolve this issue"…
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All my classes have become inactive in my Turnitin account
Hello, all my classes have become inactive in my Turnitin account over the weekend. Last week, it worked fine as I was setting up new classes and assignments, however; over the weekend,…
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Feedback When using rubrics
Does turnitin give feedback when students do not earn points based on a rubric? Or does it simply grade the essay based on the rubric?
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Student Portfolio Page
Student submissions appear in Assignments section but not appearing in Student Portfolio Page. Any particular reason? Am I missing something?
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403 error
What do I do about several students who are receiving a 403 error message for multiple days now? They are unable to submit their assignments.
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Unavailable of "Add class button"
The add class button is not available in my turnitin account. how can I solve it ?
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submission of different drafts
Hello, Can someone answer this question please ? I am teaching in an IBDP school where students submit their TOK essay to me. We are supposed to correct first draft of the essay and then the final…
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Using Turn-it-in with Canvas
How do I create an Assignment in Canvas that will synch with Turn-it-in?
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Voice Comments
Is there a firm date for when the voice comment feature will be available again? It is sorely missed.
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How can I start to check plagiarism of my paper?
Dear Sir/Madam I woukd like to check plagiarism of my paper, but do not know how to use turn-it-in. Please tell me where can I use in this app. Thank you so much0 Apinya
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Missing Classes
What could be the possible reasons why all classes disappeared after 24 October 2025? What steps should be taken to recover the missing classes?
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Grading Unavailable. Never Loads. Solutions?
This is a recurring issue, and has been prior to the update. When I click on an assignment with submitted work, the page rarely loads. Often times, it won't load at all.…
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Request permanent deletion
I would like to follow up regarding my repeated requests for permanent deletion on Quick Submit. Despite submitting the request multiple times over a considerable period,…
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Verificación de plagio
Buen dia, una pregunta, soy nuevo en turnitin y como docente resulta necesario revisar el plagio o la similitud de las tesis de mis estudiantes como su asesor, donde debo ingresar ,…
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My personally created quick marks are missing.
We switched over to Clarity this school year. My entire library of the quick marks I created for grading is missing. How do I get it back?
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