How to permanently delete a file

Hi, I want to permanently delete a file so it doesn’t remain in the standard paper repository or appear in other similarity searches. I already used the “permanently delete” option in the assignment…

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similarity report

One of my instructors got a message that he will not be limited to how many submissions he can have that are not being stored in the repository. He wants to be able to have students submit a paper…

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Turnitin error Traffic

All, I do not know why, but every time I log into the school's computer, my students and I get a 403 error saying that I have blocked access to the website.…

Unable to view student submissions

I am trying to open my students submissions and the wheel just keeps spinning. I have tried closing out of the app and logging out, but nothing is helping. How can I get this fixed?

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How to check for plagiarism without creating a class

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how do i check for a playgersim in a paper

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Quickmarks I created are lost

Last spring I created lots of new quickmarks, but now I can't find them. I wonder if it's because I switched to the new upgraded style of Turnitin. Can you tell me how to find/recover my quickmarks?…

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"Quick Submit disabled for this account"?

My user information/account settings is "yes" to "activate quick submit." Yet when I click "quick submit" I get the red message (disabled). Any guidance please?

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Inability to create classes and add assignments

I tried accessing TurnItIn.com (I have used it previously) but couldn't log in with my email and password, so I just used sign in through Google. I then created my classes but couldn't add an…

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Getting Started Questions

Is there somewhere I can go for basic Turnitin questions? I am new to the platform, and I can't figure how to do simple things like: 1) Adding my co-teacher 2) Creating my own rubric - I can do it,…

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Hi how I can buy account of instructor (Ai detector and Plagiarism similarity) being a student personal account. help me as soon as possible

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Download failed message

Hi Can anyone help, I am trying to download marked assignments but keep getting a download failed messages pop up onscreen. I have restarted my computer,…

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Bulk Download Student Submisisons

HI, With classes migrated to the new standard version of turnitin we can't seem to figure out how to do a bulk download of student submissions that was available with the classic version.…

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Due to inactivity, your session has expired.

Following error appears "Due to inactivity, your session has expired. To continue using Turnitin, please fully close and re-enter this assignment. Refreshing your browser will not resolve this issue"…

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I want to check my manuscript for AI detection

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All my classes have become inactive in my Turnitin account

Hello, all my classes have become inactive in my Turnitin account over the weekend. Last week, it worked fine as I was setting up new classes and assignments, however; over the weekend,…

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New Class

I do not have the ability to add a new class. No Green ADD CLASS button.

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“404 class link not found” hatası alıyorum yardımcı olur musunuz?

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Feedback When using rubrics

Does turnitin give feedback when students do not earn points based on a rubric? Or does it simply grade the essay based on the rubric?

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Student Portfolio Page

Student submissions appear in Assignments section but not appearing in Student Portfolio Page. Any particular reason? Am I missing something?

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403 error

What do I do about several students who are receiving a 403 error message for multiple days now? They are unable to submit their assignments.

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Hola soy acávo de perder mi acceso de instructor me pueden ayudar a volver a ingresar o me puden enviar invitación para unirme gracias

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submission of different drafts

Hello, Can someone answer this question please ? I am teaching in an IBDP school where students submit their TOK essay to me. We are supposed to correct first draft of the essay and then the final…

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Using Turn-it-in with Canvas

How do I create an Assignment in Canvas that will synch with Turn-it-in?

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