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Bug in New System

I am currently experiencing, whenever I am trying to grade a paper on turnitin, that my students' papers will just start violently shaking after attempting to leave a singular comment. Anyone else having this problem or know how to fix it?

1 reply

null
    • Online Community Manager
    • kat_turnitin
    • yesterday
    • Official response
    • Reported - view

    Hello 

    Thanks for flagging this. To help our support team better understand what’s happening, would you be able to capture a quick screen recording of the issue the next time it occurs? This will give us clearer insight into what you’re seeing and help speed up troubleshooting.

    In the meantime, I’d also recommend reaching out to Turnitin Support directly so they can take a closer look. 

    - Kat, Turnitin Team

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