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Add a Class+Admin is locked out of their account

Hello,

I read the reason why my add button is not there. But my second problem is that my admin person is locked out of her account and can't get in. What do I do know?

1 reply

null
    • Digital Customer Experience Manager
    • Audrey_turnitin
    • 3 days ago
    • Reported - view

    Hi  -

    This is a predicament! I recommend that you or your admin person open a ticket with our support team so that you can escalate this issue and they can offer personalized assistance with your account.

    https://helpcenter.turnitin.com/hc/en-us/requests/new

    They are very good about getting back to instructors as soon as possible. Good luck!

    Audrey

Content aside

  • Status Answered
  • 3 days agoLast active
  • 1Replies
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