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#AskTurnitin: Month-Long Q&A with the Turnitin Team on Navigating AI in Teaching and Learning

Thu Nov 20 - Sat Dec 20
Event by Turnitin Official

Are you curious about how AI detection can support trust, integrity, and student authorship in your classroom? Or maybe you want to explore practical strategies for navigating AI responsibly in teaching?

Join #AskTurnitin with Turnitin team members Patti West-Smith and Gailene Nelson as they discuss how educators can approach AI in the classroom with balance and insight.

Explore how thoughtful use of AI detection and Turnitin tools can support academic integrity, empower educator judgment, and enhance the learning experience.

Meet our team:

  • Patti West-Smith  – Senior Director of Global Customer Engagement at Turnitin
  • Gailene Nelson  – Senior Director of Product Management at Turnitin

How it works:

#AskTurnitin will be open in TEN for 30 days, giving you plenty of time to post your questions and join the discussion. Patti and Gailene will be checking in regularly to respond and share their insights.

Ask about:

  • How to discuss AI and authorship with students
  • When AI detection is most helpful—or most challenging
  • Balancing innovation and integrity in AI-enabled learning
  • How to interpret AI detection results ethically
  • What support or resources would make AI detection more meaningful for your context

#AskTurnitin Guidelines:

  1. Be respectful: Treat all participants with kindness and professionalism.
  2. Stay on topic: Questions should relate to AI detection, teaching strategies, and classroom experiences.
  3. No product support requests: Technical or account issues should be directed to Turnitin Support.
  4. Avoid sensitive personal info: Do not share personally identifiable information about yourself, your institution, or students.
  5. Engage constructively: Share insights, ask thoughtful questions, and build on others’ contributions.

Helpful resources to support your participation:

Start the conversation:

Reply to this post with your questions, and Patti and Gailene will jump in with their insights. Let’s connect, share experiences, and learn from each other as we explore the role of AI in education!

56 replies

    • Paul_Curran
    • 6 days ago
    • Reported - view

    Thank you so much for this, it's a very interesting thread. I'm sorry I've only joined in so close to the end. My role is a support role in Higher Education. I work with educators and advise them about AI use/misuse (amongst other things!). Often they come to me looking for reassurance about an AI score.

    Sometimes they trust it and just want me to confirm their view, sometimes they don't think it fits their impression of the student. I always remind them about the AI report being something to bring to a conversation and not a "smoking gun" in and of itself. But I find they still want reassurance of some sort. As others have mentioned above they are trusting their own instincts less.

    I've tried to use Authorship reports to find other indicators to give confidence to an opinion, one way or another. I had been using data points such as a high editing time and a high revision count as indicators of authentic effort from students, and a corresponding high AI score might be due to unintended misuse of Grammarly, for example. But low editing time could easily be because a student downloads a .docx file from Word online, after spending hours writing it, just before uploading it. I've started to disregard editing times of 0-2 minutes completely.

    I've also tried to get insight from writing style, but I'm less and less confident about saying anything based on that data. Maybe consistent writing is because of consistent use of AI and corresponding AI reports that were low in the past but high now are simply evidence of the detector improving? Maybe a spike in writing style is because of the nature of an assignment being different or maybe there was an update to the student's preferred AI model? The more I look and test it myself the less useful insight I feel I have to pass on.

    Are there resources or training around this?

      • Gailene_Nelson
      • 4 days ago
      • Official response
      • Reported - view

       Yes, we've seen the spectrum of tools and platforms embed Large Language Models into their services over the past year or so, and grammar checkers like Grammarly are definitely getting called out as their "suggestions" are often re-writing larger sections of text than just a few words. It does seem like this should be called out as a Paraphraser (like Quillbot), but the models are more often generating AI text to replace rather than refine. I'm glad you are looking beyond those smaller signals!

      I agree that without significant signals, understanding the student's historical writing is one of the best indicators, not only for determining authenticity, but also to see how the student's writing has progressed over time. I've always thought it was interesting to see the student's academic progression - are they learning the right skills and applying them as they make their way through their courses. 

      Yes! We are adding the AI score in early January, and some additional updates to the Dashboard usability to enable easy searching and filtering of the student reports.

      Thank you for being open to chat - I'll reach out to you directly!

    • Digital Customer Experience Manager
    • Audrey_turnitin
    • 5 days ago
    • Official response
    • Reported - view

    As we wrap our month-long #AskTurnitin, we want to thank every educator who shared a question, scenario, or insight. Your honesty pushes the whole field forward, and we are deeply grateful for your time and perspectives. 

    Before we close, we want to hear from you: What’s one insight or shift in thinking from this conversation (or any other AI conversations!) that you’ll carry into 2026?

    Drop your reflections — and any final questions — below. And don’t forget to check out all of our resources supporting Academic Integrity in the Age of AI for students, instructors, and administrators below.

    Dive in here → Academic integrity in the age of AI

    We hope everyone has a great end to their term and a terrific start to the New Year. 🎉 

    • Patti_WestSmith
    • 4 days ago
    • Official response
    • Reported - view

    As we close out our very first #askTurnitin and come close to wrapping up the calendar year, we just want to pause and say THANK YOU.

    We see you. We see educators around the world executing an already complex, deeply human job—supporting learning, fostering curiosity, and upholding learning integrity—while the ground beneath your classrooms keeps shifting. The arrival of generative AI certainly hasn’t made this work easier. Despite that, you showed up here with honesty, thoughtfulness, and courage: asking hard questions, sharing real experiences (both the wins and the frustrations), and engaging with one another in ways that remind us why this community exists.

    What stood out most wasn’t just the depth of the questions, but the generosity behind them. That’s the heart of TEN - a space where no one has to navigate these changes alone.

    We hope this event is just the beginning, as we already have more planned for 2026. Our ask from each of you is that you be brave. Start new conversations. Share what’s working in your classrooms and lecture halls—and what isn’t yet. Your practice, your questions, and your insights matter more than you might realize, especially to someone halfway around the world facing similar challenges.

    Communities like TEN become powerful not because they have all the answers, but because they make room to figure things out together. We’re grateful you’re here, and we’re excited to keep learning alongside you.

    Until next time—and please keep the conversation going.

    • Senior Teaching & Learning Innovations Specialist
    • Karen_Turnitin
    • 4 days ago
    • Official response
    • Reported - view

    I have really enjoyed the opportunity to be tagged into and "speak" with multiple educators here. It has given me a glimpse of how valuable TEN is in many ways to so many different people. 

    As we've made our way through December, it's been inspiring to see how engaged people have been, and I've enjoyed "talking" with so many of you and sharing thoughts and ideas. I don't generally make New Years resolutions, but I am quite goal oriented, so for me, it is simply this: I hope to continue these conversations, to share ideas of what is working and what isn't, to exchange ideas and inspiration!

    P.S. Stay tuned for a new resource coming your way early in 2026 that is tentatively titled AI-generated text: What educators are saying now. Several of you will likely recognize some of the thoughts shared here!

    • Gailene_Nelson
    • 4 days ago
    • Official response
    • Reported - view

    I echo my colleagues' sentiment - I so appreciate the opportunity to join you in conversation about our products. Thank you all for making this a truly engaging learning experience. I’m a big believer that we learn best when we’re just open with each other—diving into the tough stuff as much as the wins. We’re all learning from one another here, and I really appreciate everyone’s feedback

    I continue to be in awe by educators like you who are driven to understand more about the why of AI so that you can have meaningful conversations with your students. Since ChatGPT's emergence, we've learned a lot about the resilience and agility of educators facing the unknown. We've challenged ourselves to think outside the box, and pivot on roadmaps when we felt we could provide value to you as you made your way through all the iterations of generative AI.

    Three takeaways that are important to me:

    • Detection is just one piece of the process. It is not a verdict. It's a door to open a conversation about student writing choices.
    • Everything we build is designed to help you uphold academic integrity. Preserving the value of education is everyone's job.
    • Technology is evolving quickly, and we're investing every day to stay ahead of it. As new tools emerge, be assured that we are on it!

    These priorities drive what we do every day, and we love what we do at Turnitin.

    Since it's nearing the end of the year, I wish you all the best for this holiday season, and look forward to seeing you back at TEN in 2026!

    • Online Community Manager
    • kat_turnitin
    • 4 days ago
    • Official response
    • Reported - view

    Thank you to everyone who participated in #AskTurnitin: Month-long Q&A with the Turnitin team on navigating AI in teaching and learning.

    Everyone has been incredibly generous in sharing their ideas and experiences, and it truly means a lot to us. Please know that we are always listening and taking your feedback to heart. Your voices help shape this community, and we’ll continue building TEN into a safe, welcoming, and supportive space for educators worldwide. 

    If you were not able to join this time, there will be more events like this soon. Stay tuned! 💙

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