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#AskTurnitin: Month-Long Q&A with the Turnitin Team on Navigating AI in Teaching and Learning

Thu Nov 20 - Sat Dec 20
Event by Turnitin Official

Are you curious about how AI detection can support trust, integrity, and student authorship in your classroom? Or maybe you want to explore practical strategies for navigating AI responsibly in teaching?

Join #AskTurnitin with Turnitin team members Patti West-Smith and Gailene Nelson as they discuss how educators can approach AI in the classroom with balance and insight.

Explore how thoughtful use of AI detection and Turnitin tools can support academic integrity, empower educator judgment, and enhance the learning experience.

Meet our team:

  • Patti West-Smith  – Senior Director of Global Customer Engagement at Turnitin
  • Gailene Nelson  – Senior Director of Product Management at Turnitin

How it works:

#AskTurnitin will be open in TEN for 30 days, giving you plenty of time to post your questions and join the discussion. Patti and Gailene will be checking in regularly to respond and share their insights.

Ask about:

  • How to discuss AI and authorship with students
  • When AI detection is most helpful—or most challenging
  • Balancing innovation and integrity in AI-enabled learning
  • How to interpret AI detection results ethically
  • What support or resources would make AI detection more meaningful for your context

#AskTurnitin Guidelines:

  1. Be respectful: Treat all participants with kindness and professionalism.
  2. Stay on topic: Questions should relate to AI detection, teaching strategies, and classroom experiences.
  3. No product support requests: Technical or account issues should be directed to Turnitin Support.
  4. Avoid sensitive personal info: Do not share personally identifiable information about yourself, your institution, or students.
  5. Engage constructively: Share insights, ask thoughtful questions, and build on others’ contributions.

Helpful resources to support your participation:

Start the conversation:

Reply to this post with your questions, and Patti and Gailene will jump in with their insights. Let’s connect, share experiences, and learn from each other as we explore the role of AI in education!

7 replies

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    • Patti_WestSmith
    • 4 days ago
    • Official response
    • Reported - view

     Hi everyone, Patti here—welcome to our month-long #AskTurnitin conversation!

    To kick things off, I’d love to highlight a thoughtful piece on LinkedIn written by our CPO, Annie Chechitelli: “AI Detection Is Imperfect—And Should Be.” If you haven’t seen it yet, it’s a great read and sets the stage for why this discussion matters so much right now. Annie reminds us that detection isn’t about perfection; it’s about giving educators insight, context, and confidence as they navigate authorship in an AI era.

    With that in mind, Gailene and I are here all month to talk openly about how you’re approaching AI with your students, what challenges you’re facing, and how tools like AI detection can support integrity and student learning without getting in the way of the teaching moment.

    We can't wait to hear from you! Drop your thoughts or questions below—big or small. We’re excited to learn from you and support your conversations about responsible, balanced AI use over the next 30 days.

    • Online Community Manager
    • kat_turnitin
    • 4 days ago
    • Official response
    • Reported - view

    Hello TEN Community 👋

    Welcome to our very first #AskTurnitin. If you’ve got questions for  and about AI in education, this is the place to ask! Can’t wait to see what you’re curious about! 

    • Online Community Manager
    • kat_turnitin
    • 4 days ago
    • Official response
    • Reported - view

    I also want to give a quick shoutout to   who earned the Top Contributor badge

    Your thoughtful contributions truly make our TEN community better, and we’d love for you to take part in this conversation 💙 

    • Aboli_Karnik
    • 3 days ago
    • Reported - view

    This year, even when students write original work, AI still shows 50% accuracy. However, it is possible to obtain a false positive. How can we demonstrate that the work is the student's original work? Educator is the best judge. It is the educators' description because they know the students are fine, but how can we justify giving the same answer to all students? 

      • Gailene_Nelson
      • 3 days ago
      • Official response
      • Reported - view

       You are correct - the educator is the best judge. Your knowledge of the student's voice, writing habits and context of the assignment is the most reliable form of assessment.

      AI tools primarily look for patterns, sentence structure and vocabulary choices common to large language models (LLMs), and a student's original work can sometimes mimic the output of an LLM. Additionally, built-in AI-powered features within Grammarly, MS Word, Google Docs, etc. that "refine" or "improve" text are also widely used by students during the editing process. These tools can introduce AI-generated text in ways that may not be obvious to users. Considering these points, detectors should be used to provide instructors with data signals, but they should never be used over professional judgment. 

      • Patti_WestSmith
      • 2 hrs ago
      • Reported - view

       I want to add my thoughts to Gailene's response. As a former educator myself, one of the things we're proud of at Turnitin is that we have a whole swatch of former educators built in across many different functions at the company, including on our AI team. I point that out because one of our grounding philosophies is to respect educators for their professional judgment and discretion. It is never our intention to supplant the educator; it is only ever our intent to supplement with the data points and insights our tools can provide. 

      Another area of your original question worth considering is HOW educators and students can demonstrate that the work is the student's original work. As a former English teacher, I believe that some of the core tenets of writing pedagogy remain true, and one of those is around the writing process. Using a process approach to writing assignments helps to demonstrate how the work takes shape over time, where educators have some visibility into the choices the student writer has made along the way, including whether they did/did not use generative AI and how they used it if they did. My team of pedagogical experts has been saying this since even before Turnitin's AI detector launched, and we're still saying it. Putting that kind of visibility together with a detector is a way of bringing together multiple data points.

      With the release of Turnitin Clarity in 2025, there's now even more visibility possible as Turnitin Clarity can make the writing process even more transparent. We often talk about how Turnitin Clarity helps educators, but in this case, it helps students as well. Students told us that they feared not being able to prove or document their integrity, and tools like Turnitin Clarity give them an actual record of how their writing took shape. We like to say that its use can help to rebuild any erosion of trust between educator and student. 

    • Gailene_Nelson
    • 3 days ago
    • Official response
    • Reported - view

      Hi everyone! Gailene here—jumping in with a product perspective as we continue our #AskTurnitin conversation.

    One thing I see often in my role is how educators are trying to balance trust, student agency, and the realities of AI, all while interpreting detection insights in a way that supports learning rather than policing. Something Annie’s article touches on (and that we think about constantly on the product team) is this idea: AI detection isn’t meant to be a verdict—it’s meant to be a signal. A starting point for a conversation, not the end of one.

    With that in mind, I’d love to hear from you all! Your feedback genuinely influences what we prioritize, so anything you share helps us make these tools more meaningful and supportive for real teaching moments.

    Looking forward to hearing your thoughts!

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