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Repo

I  have been mistakenly forgotten turn off repo while submitting my research paper in Turnitin database. Although I have approached them to delete it from my repo, supporting team action was a poor and bad experience. Now How I can remove from my repo that paper under certain ID from the turnitin database? Please, someone, has faced a similar  issue and how to overcome this issue 

3 replies

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    • Customer Engagement Specialist, Turnitin
    • Gill_Rowell
    • 4 yrs ago
    • Reported - view

    Saydaliev Hayot Berk I am sorry to hear you have had a bad experience. Only the Support team are able to delete a paper from the database and unfortunately our process for removal must be followed. Your account Administrator must authorise any removal of papers from an account.

    I hope this is helpful.

    • Arfin_Deri_Listiandi
    • 4 yrs ago
    • Reported - view

    Hallo, i have a same mistake forgot to turn off the repository, are you have a solution?

      • Customer Engagement Specialist, Turnitin
      • Gill_Rowell
      • 4 yrs ago
      • Reported - view

      Arfin Deri Listiandi In order to delete a paper from the Turnitin repository the following process must be followed, and your account Administrator will need to contact the Turnitin Support team to authorise this.

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