0

Similarity Report not showing

Hi,

If a student has subnitted a paper in April and then done a resit and submitted a second paper in June which is nearly identical why hasn't the duplicate text been highlighted when all the Assignment settings are correct for checking against the student paper repository. The only setting that I can see that might be wrong is 'allow any file type to be submitted' although the submitted documents are word documents and I thought that these would still be checked? Any help or guidance ?

2 replies

null
    • Associate Product Marketing Manager
    • Yuliadanyliuk
    • 9 mths ago
    • Reported - view

    Hi Julie Stewart and thank you for flagging this! There may be many reasons why this happened: Paper index setup, paper has been deleted, etc. I would suggest contacting our Support Team by emailing tiisupport@turnitin.com with the paper ID and they will then be able to look into the paper settings and provide a solution.

      • Julie_Stewart
      • 9 mths ago
      • Reported - view

      Yulia Danyliuk  Thanks I will contact them.

Content aside

  • 9 mths agoLast active
  • 2Replies
  • 82Views
  • 2 Following