Hi there, Neha Sahu 

Thanks for reaching out!

Your document was processed successfully, so there doesn't appear to be an issue with the upload. The *% symbol you're seeing in the AI Writing column is an intentional part of Turnitin's reporting system.

Here is what that symbol indicates according to official Turnitin guidelines:

• An asterisk (*%) appears when AI detection is below 20%, where results are less reliable and false positives are more likely. In this range (1–19%), no exact percentage or highlights are shown to reduce misinterpretation.

We hope this helps clarify what you're seeing!  

- Kat, Turnitin Team