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Administrator-No Add Class Button?

Greetings,

I am the administrator of our school's account.  Why do I not have an "Add Class" button.

Thank you!

Jason

3 replies

null
    • Online Community Manager
    • kat_turnitin
    • yesterday
    • Official response
    • Reported - view

    Thanks for reaching out!  

    We know this question comes up often, so we’ve put together an explanation that should help. You can find the details here: “Add Class” Unavailable: Instructor Account Lockout Explained.

    - Kat, Turnitin Team

      • jreeves
      • yesterday
      • Reported - view

      Greetings  ,

      As I am the administrator for our account, this answer does not help me at all.  I am not locked out of my account, there is no higher administrator than me.  Am I allowed to make a class for my students or not?

      • Online Community Manager
      • kat_turnitin
      • 3 hrs ago
      • Official response
      • Reported - view

      Hi again  , 

      Apologies for the confusion in my previous response.

      As a first step, please try switching to your instructor role by selecting your name in the bottom-left corner and choosing Switch to instructor. You can find instructions in our Logging in as an administrator guide 

      Once you've switched roles, check whether + Add Class is available on your instructor homepage. Our Creating a class guide explains how to create a class.

      If the option is still unavailable, please submit a ticket to Turnitin Support so the team can investigate further. 

      - Kat, Turnitin Team 

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  • 3 hrs agoLast active
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