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Essay will not load

In a stand alone class (not under a master class) essays are failing to load. This stand alone class looks very different than those classes I have under a master class. The Master class sections look as they have looked for the past few years. This new stand alone class and a very different UI. I have tried various browsers, and various internet connections, but nothing is working. 

2 replies

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    • Richard_Gould
    • 3 days ago
    • Reported - view

    I believe it has to do with the "standard(new)" designation. All classes with "standard(classic)" work fine.

    • Online Community Manager
    • kat_turnitin
    • yesterday
    • Official response
    • Reported - view

    Hello  thanks for reaching out. We're sorry to hear you're experiencing this. 

    For cases like this, we recommend reaching out to our Support team directly by opening a new ticket through our Support Center. They’ll be able to look into this further and provide the best possible guidance. 

    - Kat, Turnitin Team

Content aside

  • Status Answered
  • yesterdayLast active
  • 2Replies
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