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Students Cannot Access Feedback

Not all my students find a link to click on to get their essay feedback on Canvas. The little hourglass is not updating. Many students have accessed their work feedback, but some essays with feedback must be downloaded on my end and sent along through email or Canvas message.

1 reply

null
    • Online Community Manager
    • kat_turnitin
    • 12 hrs ago
    • Official response
    • Reported - view

    Hi there,  

    Since some students can access their feedback while others cannot, we'd recommend reaching out to your institution's Turnitin administrator so they can investigate further

    In the meantime, you can refer to our Grading Turnitin assignments in Canvas guide for more information on how feedback is returned to students. 

    - Kat, Turnitin Team 

Content aside

  • 12 hrs agoLast active
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