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Student not seeing my comments and not showing up as "viewed"
Several students are not able to see my comments on their essays, nor do they see the summary comments. Also, none of my students are showing up in the "Viewed" section when I know they have viewed the essay.
The post date is already past. I am stumped as to why they can't see my comments.
1 reply
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We're sorry to hear you had this experience, For cases like this, we recommend reaching out to our Support team directly by opening a new ticket through our Support Center. They’ll be able to look into this further and provide the best possible guidance.
- Kat, Turnitin Team