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Gradebook Disappeared

I am unable to access gradebook as the tab has completely disappeared. I am using the website directly. 

3 replies

null
    • Manager, Educator Engagement
    • Audrey_turnitin
    • 5 mths ago
    • Official response
    • Reported - view

    Hi  -

    Thank you for sharing this with us! We completely understand how concerning it is when something like the Gradebook tab disappears. You’ve highlighted an important issue that our Product team is already working to improve.

    For the new standard assignment, grades and feedback become visible to students after the feedback release date (it can take a few minutes for this to sync). At the moment, new standard assignments don’t appear in the native gradebook, though our team is actively developing a Gradebook view specifically for this assignment type. Once released, both classic and new standard assignments will have gradebook visibility.

    If you need a short-term workaround, you can download the assignment data and then copy and paste that information into your SIS.

    Because your Gradebook tab has completely disappeared, this may also be a separate technical issue, so I’d recommend opening a support ticket with our team. They’ll be able to review your specific account and help restore access:
    👉 https://helpcenter.turnitin.com/hc/en-us/requests/new

    Please keep us posted once you’ve submitted the ticket! We’ll make sure your feedback continues to reach the Product team as they work on these improvements.

    - Audrey, The Turnitin Team

    • Rachel_Johnson
    • 5 days ago
    • Reported - view

    Is there any update on this issue?  The Gradebook tab is also missing for me (accessed through the website), and I have no way to see students grades across assignments.  

      • Online Community Manager
      • kat_turnitin
      • 2 days ago
      • Official response
      • Reported - view

       Hi there, Rachel!

      According to Turnitin Guides, the Gradebook tab is only available in certain workflows and may not appear depending on the assignment experience or setup. We recommend contacting your institution's administrator so they can look into this further. 

      For more information, please visit this page: What classic features are not supported in the new Feedback Studio experience?

      - Kat, Turnitin Team 

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  • 1 Votes
  • 2 days agoLast active
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