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Recently, I didn't get similarity report

A few hours ago, after submitting a paper, I requested to delete it permanently. After this command, for any later submission file, I didn't get any similarity report but I tried again and again. Would you please clarify for me? 

1 reply

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    • TEN Community Manager
    • kat_turnitin
    • 3 days ago
    • Official response
    • Reported - view

    Hi Md. Jahid Hasan! 

    Welcome to Ten – we're so glad to have you here!

    Thanks for your question. We understand how confusing it can be when you're not seeing a similarity report after submitting a paper, especially after requesting a deletion.

    Just a quick note: Turnitin’s Technical Support team doesn’t handle paper deletion requests directly. These are managed within your institution by a Turnitin administrator.

    For more details on how the deletion process works, please feel free to check out this article: How to permanently delete a paper

    Feel free to reach out anytime you need support or want to connect with other educators 👋

    - Kat, Turnitin Team 

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