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Migration questions

Have questions about your institution's migration journey? Ask our team here or share best practices with other institutions.

10 replies

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    • Ivan
    • 9 mths ago
    • Reported - view

    I have a question. I used Unichecker for my own needs. I am not an educational institution or an accredited institution. We are engaged in writing various kinds of texts for our own needs and commercial purposes. How do I get the opportunity to register with your service?

      • Jill_Crivelli
      • 9 mths ago
      • Reported - view

      Hi Ivan 

      Thanks for reaching out! I'd recommend exploring Turnitin Similarity as it is most closely aligned to the Unicheck experience. You'll find pathways to connecting with a Turnitin representative through that link.

      • Ivan
      • 9 mths ago
      • Reported - view

      Jill Crivelli I've already contacted your company's customer support several times, but I haven't received a response. 

      • Jill_Crivelli
      • 9 mths ago
      • Reported - view

      Ivan I'm sorry to hear that. Would you mind filling out this quick form? One of our sales representatives should reach out to you after that. Thank you!

      https://www.turnitin.com/products/similarity#signup-form

    • Patrick_Ray
    • 7 mths ago
    • Reported - view

    Hello,

    Can you tell me the best way to go about securing a test environment so we can review the behavior of the tool in Canvas to share with other stakeholders within our organization? According to Unicheck, this is not something they are able to help fulfill directly through them. 

      • Jill_Crivelli
      • 6 mths ago
      • Reported - view

       Hi Patrick Ray.  Let me talk to the team and see how we can best help you. Thanks for reaching out!

      • Jill_Crivelli
      • 6 mths ago
      • Reported - view

      Hi Patrick . I've been told your Customer Success Manager (Marissa) has been in touch to help you directly with this issue. 

    • Carlos_Navarro
    • 3 mths ago
    • Reported - view

    Buenos días, somos una universidad que estamos trabajando con Unicheck y estamos en periodo de migración.

    Actualmente hemos accedido a nuestra plataforma mediante https://[nombre del inquilino]. turnitin.com

    • Se han integrado algunos usuarios, pero no todos, ¿tenemos que hacer algo? ¿nos envían algún correo con información? ¿aparecerán poco a poco?

    Hemos configurado Moodle para integración mediante API Key y todo verificado, sin problemas.

    • ¿qué pasos tenemos que hacer ahora?
    • ¿nos envían algún correo cuando se haga la migración?

    Gracias

      • Jill_Crivelli
      • 3 mths ago
      • Reported - view

      Carlos Navarro Hi Carlos!

      Thank you for reaching out with this question. I've been told that you have already connected with our Unicheck Migration team and that they are assisting you to resolve this issue.

      Best wishes for a successful migration and welcome to Turnitin!

    • Carlos_Navarro
    • 3 mths ago
    • Reported - view

    Buenos días

    Muchas gracias por tu respuesta y tu preocupación.

    Efectivamente, como no sabía, me puse en contacto con ellos.

    Ya estamos intentando resolver nuestro problema.

    De nuevo, muchas gracias

    Un saludo

    Carlos

Content aside

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