Allow for multiple administrators on account
I find it very odd that we cannot have multiple administrators on a school account for managing Turnitin. The person that is currently our administrator is out on a family emergency and now we're stuck. As an IT administrator I can't recall another company that limits the number of admin accounts to 1 on a site.
Also, finding the area to submit a support ticket is difficult. I swear you are obscuring it on purpose.
1 reply
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Thank you for sharing your feedback,
Turnitin allows for one administrator per institutional account. If the current administrator is unavailable, the account owner or institution can request a change of administrator by submitting a support request. You can find guidance here: How to request a change of account administrator.
Regarding submitting a support ticket, Turnitin provides support via the Help Center where you can find the “Submit a request” link at the top-right.
We truly appreciate you taking the time to share your thoughts. Your feedback helps us improve the experience for all educators.
- Kat, Turnitin Team