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Some Quick Marks not loading

My Turnitin QuickMarks are not consistently loading. This happens from time to time, and today I've just had enough! Please see this video for a demonstration of the problem: https://hcc.instructuremedia.com/embed/99d6d45c-af2b-4032-8dfd-f88fa0f8b28e. The only thing I can do is to reload the essay, and I often have to reload it two or three times or close the entire assignment and reopen it. I have been working on this for four hours and not gotten through even one class, which should have taken only about an hour.

I suspect that I am one of the biggest users of Turnitin on my campus (maybe even at my whole college), and I have had enough. Last time I submitted a ticket (just last month), I didn’t even get a response for THREE WEEKS, by which time I had given up and found an alternative. Since Turnitin rarely works the way it’s supposed to and offers no assistance to faculty or students, I am going to find a better alternative next semester.

27 replies

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    • Jana_Bielecki
    • 2 wk ago
    • Reported - view

    I graded an essay about an hour ago, and the QuickMarks seem to be working again. 🤞

    • Senior Teaching & Learning Innovations Specialist
    • Karen_Turnitin
    • 2 wk ago
    • Reported - view

    I was told yesterday that it had been fixed - waiting on release notes in order to make it official, but I think it's been resolved 👏

Content aside

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