Missing Classes
What could be the possible reasons why all classes disappeared after 24 October 2025?
What steps should be taken to recover the missing classes?
1 reply
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Hello Suhalia, thanks for reaching out! If your classes are no longer visible in Turnitin, there are a few possible reasons:
Class expiry: Classes created through an LMS or directly in Turnitin automatically expire after their set end date, usually 12 months after creation. Expired classes become read-only or may no longer appear in your active list.
Deleted assignment link: If an LMS assignment link connected to Turnitin was deleted, the associated class may disappear from your instructor view.
Account or license updates: Institutional license changes or updates to your instructor account can also affect class visibility.
If the classes aren’t expired or linked to a deleted assignment, we recommend reaching out to your Turnitin administrator for further assistance.
- Kat, Turnitin Team
