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AI detection result

Recently, we encountered a case involving one of our students. When I reviewed his paper using the AI detection tool, the report showed 56% AI usage. However, when the same document was submitted to a Turnitin administrator at another campus, the report indicated an AI usage marked with an asterisk (*).

Does anyone know the main reason for this discrepancy? The account settings appear to be correct.

1 reply

null
    • Digital Customer Experience Manager
    • Audrey_turnitin
    • 3 days ago
    • Reported - view

     -

    Thanks for bringing this up. The AI indicator marked with an asterisk (*) typically means that the AI detection score is under 20%, which should not be the case if nothing was changed. 

    Since your account settings appear to be correct, I’d recommend submitting a support ticket so our team can take a closer look at the specific case. They’ll be able to dig into the details and provide a more accurate explanation.

    You can check out useful articles or submit a ticket here: Turnitin Support

    Hope this helps!

    Audrey and the Turnitin Team

Content aside

  • Status Answered
  • 3 days agoLast active
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