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Karen - Turnitin Team
Turnitin Official
Karen_Turnitin
Senior Teaching & Learning Innovations Specialist
Maryland, U.S.
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Joined
Mon Jul 12 13:11:36 UTC 2021
449
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Latest Posts
Re: The new UI of the Assignment Inbox makes no sense!
Hi @Khánh Nguyễn Bảo What browser and device are you using? I've shared your concerns with product marketing and they were unable to replicate this problem, nor has this happened in my test account.…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Feature Request
Reported - view
Re: Quickmarks disappearing
@Peter Concannon You're welcome. The update should happen this week
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
1
Blackboard
Reported - view
Re: New version not working properly
Hi @Faisal Ahmad Please contact TII support with details on what may not be working and which update you are referring to by emailing tiisupport@turnitin.com
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General LMS Integrations Questions & Updates
Reported - view
Re: Quickmarks disappearing
@Peter Concannon I have checked with our product managers and this is a known issue and a fix is due to be released very soon. I hope this will resolve the issue for you.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
1
Blackboard
Reported - view
Re: AI Detection and Grammarly
@Rhonda Snover Great strategy!
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
AI & Emerging Tech in Higher Ed
Reported - view
Re: AI Detection and Grammarly
@Rhonda Snover I'd say it's likely as some students are very tuned in to new developments of this type! Just as generative AI tools evolve, Turnitin's AI writing indicator is too!
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
AI & Emerging Tech in Higher Ed
Reported - view
Re: How to add a second instructor?
@Kathy Huynh I think that the best thing for you to do is to have them email tiisupport@turnitin.com. They are used to helping people with such requests and can walk your IT/account admin through the…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
Re: How to add a second instructor?
@Kathy Huynh Alternatively, you can have the account admin contact support to walk them through the process: tiisupport@turnitin.com I have to warn you that this sometimes takes time.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
Re: How to add a second instructor?
@Kathy Huynh If you share the help notes with the person who has an admin account (and the spreadsheet you're trying to upload), they should be able to do it.…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
Re: How to add a second instructor?
@Kathy Huynh Here is a screenshot from the account administrator's view -- see in black on the top it says "administrator." I've clicked on the instructor tab on the left (it's highlighted in blue)…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
Re: How to add a second instructor?
Hi @Kathy Huynh I believe this help guide has the answer you're looking for.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
Re: Turnitin AI similarity is not showing
@Harini Muralidharan My apologies for misreading the first time around! I hope I am directing you correctly this time! Try this help article. These are some common reasons why an AI score might not…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Similarity Q & A
Reported - view
Re: Turnitin AI similarity is not showing
@Harini Muralidharan I hope that this help article helps your instructors.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Similarity Q & A
Reported - view
Re: Turnitin AI similarity is not showing
Hi @Jenny Graupensperger Your best way to get that information is to fill out this form so someone can contact you for what product you are interested in, etc.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Similarity Q & A
Reported - view
Re: Time Zone
Hi @Kristy Weiberg I believe these administrator help notes may assist you with this question.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General LMS Integrations Questions & Updates
Reported - view
Re: Limited check of number of files by one student in one day
Hi @mary Students are allowed three resubmission attempts where the Similarity Report will be generated immediately; after three attempts, you will have to wait 24 hours before a new Similarity…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Similarity Q & A
Reported - view
Re: Feedback, ideas, feature requests
@Tim Guyett you're welcome! I will pass on the request and we will hope for the best!
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
1
Feature Request
Reported - view
Re: Feedback, ideas, feature requests
Hi @Tim Guyett Are you a Gradescope user? If so, feel free to use this link If you use other Turnitin products, feel free to list your suggestions here and I'll make sure to forward it to our product…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Feature Request
Reported - view
Re: I Would Love to Talk to a Real Person
Hi @Caroline Lee I think these help notes will make this clear.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
Re: AI word count
Hi @Constance Janes ~ I don't think excluding quotes is likely to impact the AI score. I'm wondering if perhaps some of the words that are submitted don't fall under long form writing?…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
AI Writing Q & A
Reported - view
Re: Quickmarks disappearing
@LauraDean Hi Laura - ok, a couple of different things might be happening. Apparently there is a known issue for this and they recommend that you raise a support ticket,…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Blackboard
Reported - view
Re: Quickmarks disappearing
Hi @LauraDean I'm working with the integrations team to try to get you an answer. Have you submitted a ticket for this?
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Blackboard
Reported - view
Re: How do i get my paper deleted from the repository?
Hi @Maureen Try following the directions in the help notes. If that doesn't work, you can raise a support ticket by emailing tiisupport@turnitin.com. Hope this helps!
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Similarity Q & A
Reported - view
Re: Similarities and AI detection
Hi @Peter Akinnubi TEN is merely a community forum. You will need to contact your institution's Turnitin account administrator to learn how to set up your account.
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
Similarity Q & A
Reported - view
Re: Can you tell me how I can subscribe to the API
Hi @yahyaalsahlawy Sorry for the delayed response, but I had to ask someone to get this answer to your question: the only API we make available is the Turnitin Core API applicable for SimCheck,…
Karen - Turnitin Team
Turnitin Official
Senior Teaching & Learning Innovations Specialist
Karen_Turnitin
1 yr ago
General Q & A
Reported - view
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