Karen - Turnitin Team's Profile - Turnitin Educator Network

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Re: Quickmarks disappearing
@Peter Concannon I have checked with our product managers and this is a known issue and a fix is due to be released very soon. I hope this will resolve the issue for you.
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- 1
- Blackboard
- Reported - view
Re: AI Detection and Grammarly
@Rhonda Snover Great strategy!
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI & Emerging Tech in Higher Ed
- Reported - view
Re: AI Detection and Grammarly
@Rhonda Snover I'd say it's likely as some students are very tuned in to new developments of this type! Just as generative AI tools evolve, Turnitin's AI writing indicator is too!
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI & Emerging Tech in Higher Ed
- Reported - view
Re: How to add a second instructor?
@Kathy Huynh I think that the best thing for you to do is to have them email tiisupport@turnitin.com. They are used to helping people with such requests and can walk your IT/account admin through the…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: How to add a second instructor?
@Kathy Huynh Alternatively, you can have the account admin contact support to walk them through the process: tiisupport@turnitin.com I have to warn you that this sometimes takes time.
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: How to add a second instructor?
@Kathy Huynh If you share the help notes with the person who has an admin account (and the spreadsheet you're trying to upload), they should be able to do it.…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: How to add a second instructor?
@Kathy Huynh Here is a screenshot from the account administrator's view -- see in black on the top it says "administrator." I've clicked on the instructor tab on the left (it's highlighted in blue)…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: How to add a second instructor?
Hi @Kathy Huynh I believe this help guide has the answer you're looking for.
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: Time Zone
Hi @Kristy Weiberg I believe these administrator help notes may assist you with this question.
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General LMS Integrations Questions & Updates
- Reported - view
Re: Feedback, ideas, feature requests
@Tim Guyett you're welcome! I will pass on the request and we will hope for the best!
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- 1
- Feature Request
- Reported - view
Re: Feedback, ideas, feature requests
Hi @Tim Guyett Are you a Gradescope user? If so, feel free to use this link If you use other Turnitin products, feel free to list your suggestions here and I'll make sure to forward it to our product…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- Feature Request
- Reported - view
Re: I Would Love to Talk to a Real Person
Hi @Caroline Lee I think these help notes will make this clear.
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: AI word count
Hi @Constance Janes ~ I don't think excluding quotes is likely to impact the AI score. I'm wondering if perhaps some of the words that are submitted don't fall under long form writing?…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI Writing Q & A
- Reported - view
Re: Quickmarks disappearing
@LauraDean Hi Laura - ok, a couple of different things might be happening. Apparently there is a known issue for this and they recommend that you raise a support ticket,…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- Blackboard
- Reported - view
Re: Quickmarks disappearing
Hi @LauraDean I'm working with the integrations team to try to get you an answer. Have you submitted a ticket for this?
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- Blackboard
- Reported - view
Re: Can you tell me how I can subscribe to the API
Hi @yahyaalsahlawy Sorry for the delayed response, but I had to ask someone to get this answer to your question: the only API we make available is the Turnitin Core API applicable for SimCheck,…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: Request for extra functionality from a colleague.
Hi @Emma Duke-Williams I will pass the word on to our colleagues in product. One clarifying question: is it a 24-hour reminder before grades are released to students or a reminder for them to…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- Blackboard
- Reported - view
Re: Deactivation of my AI detection tool
@David Either you or your institution can contact Turnitin in order to learn more about options and costs for an institutional license.
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI & Emerging Tech in Higher Ed
- Reported - view
Re: Removing old Rubrics
@Frankie Yee If it helps at all, we do communicate this to the product team when we read concerns here. If I could provide a timeline, I would!
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: Removing old Rubrics
@Frankie Yee I have checked into this for you and as it is now, your institution's Turnitin account administrator has the ability with some limitations.…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: Add Class Button is not showing
@NICOLE LEE Here is the help page documentation for this issue. If you check with your institution's account administrator and find that your instructor account is currently linked to the institution,…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- General Q & A
- Reported - view
Re: Why AI not showing?
@Mauricio Zuluaga AI detection is only available to Turnitin customers when licensing Originality with their existing product. If your institution has licensed it,…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI & Emerging Tech in Higher Ed
- Reported - view
Re: AI Detection and Grammarly
@KOUAME Take a look at the Turnitin help guides. Scroll down to the section titled "Scope of Detection." I think some of what you've alluded to is answered there.…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI & Emerging Tech in Higher Ed
- Reported - view
Re: AI Detector Report Not Showing
The free preview ended at the end of December 2023. I would first recommend checking with your account administrator to see whether your institution has purchased AI detection starting in January…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 1 yr ago
- AI Writing Q & A
- Reported - view
Re: Some Quick Marks not loading
HI @Jana Bielecki & @Scott Hill -- I heard back from the product manager and apparently this is a known issue that has a solution mapped out and is in process at the moment.…
- Senior Teaching & Learning Innovations Specialist
- Karen_Turnitin
- 2 yrs ago
- General Q & A
- Reported - view

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Karen - Turnitin Team

Re: Quickmarks disappearing

Re: AI Detection and Grammarly

Re: AI Detection and Grammarly

Re: How to add a second instructor?

Re: How to add a second instructor?

Re: How to add a second instructor?

Re: How to add a second instructor?

Re: How to add a second instructor?

Re: Time Zone

Re: Feedback, ideas, feature requests

Re: Feedback, ideas, feature requests

Re: I Would Love to Talk to a Real Person

Re: AI word count

Re: Quickmarks disappearing

Re: Quickmarks disappearing

Re: Can you tell me how I can subscribe to the API

Re: Request for extra functionality from a colleague.

Re: Deactivation of my AI detection tool

Re: Removing old Rubrics

Re: Removing old Rubrics

Re: Add Class Button is not showing

Re: Why AI not showing?

Re: AI Detection and Grammarly

Re: AI Detector Report Not Showing

Re: Some Quick Marks not loading

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