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Side bar for individual reports

there used to be a side bar for each submission providing a summary of author details, paper size, images etc. It is no longer there or is there a button I can press to get it back.

5 replies

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    • Senior Manager, Customer Onboarding APAC
    • Michael_Ryan
    • 5 yrs agoFri, May 15, 2020 at 12:57 AM UTC
    • Reported - view

    Hi Aysen ,
    I am following up on this for you - I have the same issue in my account.

    • Academic Integrity Investigator and Advisor, CQUniversity
    • Aysen
    • 5 yrs agoFri, May 15, 2020 at 4:26 AM UTC
    • Reported - view

    thanks Michael, hoping there is just a glitch in the system as it was very useful having it there.

      • Senior Manager, Customer Onboarding APAC
      • Michael_Ryan
      • 5 yrs agoSun, May 17, 2020 at 11:20 PM UTC
      • Reported - view

      Hi Aysen , absolutely! The side panel is supposed to appear for every document. The team is working to rectify this issue and are aiming for a fix this week.

    • Academic Integrity Investigator and Advisor, CQUniversity
    • Aysen
    • 5 yrs agoSun, May 17, 2020 at 11:36 PM UTC
    • Reported - view

    Thanks Michael. 

    • Senior Manager, Customer Onboarding APAC
    • Michael_Ryan
    • 5 yrs agoWed, May 27, 2020 at 2:14 AM UTC
    • Reported - view

    Hi Aysen , you should now see the side panel is back for any documents that you open via an Authorship report. Thank you for your patience. 

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Content aside

  • Status Answered
  • 5 yrs agoWed, May 27, 2020 at 2:14 AM UTCLast active
  • 5Replies
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