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Building AI literacy across the institution: Why it’s a leadership priority
AI’s transformative impact doesn’t just lie in the technology, but in the human capacity to harness its benefits. Without the AI literacy to engage knowledgeably, ethically,…
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TurnItIn: AI
Hello - While I recognize that there are merits to using AI to support writing in certain ways, because I teach English courses to juniors and seniors that center around composition (word choice,…
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Question for Educators: How do you personalize feedback to drive better student outcomes?
Feedback is one of the most powerful tools we have to influence student learning. When it’s specific, timely, and tailored to each learner, it not only strengthens their writing but also builds…
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Bulk Download
There have been quite a few posts on this topic, but the lack of bulk downloading in this update is very frustrating. I was able to rely on TII as a central hub for grading because of that feature…
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Turnitin Clarity Update: AI Detection for Pasted Text and UK English Support
We’re excited to share an update to Turnitin Clarity! Here’s what you need to know: AI Writing Detection To help instructors understand how students may have used AI writing tools in their writing…
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Inconsistent AI Detection Results for Two Nearly Identical Submissions
Hi Turnitin Support Team, I’d like to report a possible issue with the AI writing detection results in Turnitin. We have two versions of the same Extended Essay submitted by the same student.…
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How best to determine why AI index is at a high level for an essay
Dear Turnitin, I was surprised to see that a student of mine´s final extended essay is showing a high percentage of AI (48%). Assuming that this is a reliably measured as I can see that your…
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Upgrading your experience from Moodle V2 to LTI 1.3
Have questions about upgrading from Moodle V2 to LTI 1.3? Ask our team of moderators here or share best practices with other institutions. Feel free to check out our FAQ resource here, as well.
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My name is Arelis Rodriguez
I am a graduate student at Liberty University for Mental Health Counseling and am very excited to be part of this great Christian University where God is always first.…
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My assignment and submitted essay won't load
I can't get into an assignment that I created a couple days ago to modify my rubric, and I can't open an essay that has been submitted. I've tried both chrome and safari.
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Students can't log in
I have students who are trying to login and join my class, but they continue to see this 403 error. This has been an ongoing issue since last Wednesday.…
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Cases of higher AI plagiarism detection
Recently, the AI plagiarism report is flagging even original texts, causing immense inconvenience. This highlights a rising event of false positive. Kindly look into the issue.
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False Positives for AI Detection
Our school is experiencing a significant uptick in false positives for AI detection. Is anyone else experiencing this? Are there things that we need to reset in our account? Thanks!
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AI is not Accurate
I provided sentence starters and one-on-one help to a child. I know for a fact that they did not use AI or plagiarize their work, but our school's policy is to submit to turnitin.com.…
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100% AI Turnitin result
As an IB Extended Essay Coordinator at our school, one of my practices is to run student essays through Turnitin at the Second Draft stage in order to get an early feel for where the student’s work…
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AI percentage question
Hello. Occasionally, teachers will see a *% report for AI (see image below). What does this mean? After some initial investigation, it appears that these could be students who have attempted to…
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Getting Started Questions
Is there somewhere I can go for basic Turnitin questions? I am new to the platform, and I can't figure how to do simple things like: 1) Adding my co-teacher 2) Creating my own rubric - I can do it,…
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Batch Printing Required
The feature to download all submitted essays for a class into a Zip file is gone. This was an important feature for archiving, batch printing, and manual grading practices.…
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Download failed message
Hi Can anyone help, I am trying to download marked assignments but keep getting a download failed messages pop up onscreen. I have restarted my computer,…
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Assignment not showing for students
I have students enrolled in my classes, but the assignment I posted is not showing up in their class page. This is happening across all 3 classes. I did find one student who had the assignment…
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Can you restore previous rubrics we created.
They are not visible under "Institutional" or "My rubrics" (starred nor archived). Updates made are no longer consumer friendly. We have to go through hoops to even find something remotely on topic,…
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New UI significantly disrupts and slows workflow
Hi. Just some feedback on the updated UI. It has made leaving in-text feedback extremely cumbersome. Having the quickmark/rubric window open while providing in-text feedback results in the assignment…
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Clarity Feature Request
There needs to be a button that allows students to print their essay before and after the submission date.
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Original writing showing AI Detection
How do we convince students that even if they claim that they have written original work for academic essays and personal statements, it still shows more than 50% AI detection?…
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#AskTurnitin: Month-Long Q&A with the Turnitin Team on Navigating AI in Teaching and Learning
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