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403 error
What do I do about several students who are receiving a 403 error message for multiple days now? They are unable to submit their assignments.
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Quickmarks I created are lost
Last spring I created lots of new quickmarks, but now I can't find them. I wonder if it's because I switched to the new upgraded style of Turnitin. Can you tell me how to find/recover my quickmarks?…
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Turnitin Clarity Delay
We're trying out turnitin clarity at my school and I've noticed there is a pretty significant delay between students submit their work in the clarity writing space,…
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Personalized QuickMarks & Comment Sets
In the previous version, I had created a number of quickmark sets tailored to particular steps of the writing process, particular assignments, or to my way of providing feedback.…
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Voice Comments
Is there a firm date for when the voice comment feature will be available again? It is sorely missed.
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Does turnitin distinguish between generative AI and assistive AI?
Does Turnitin distinguish between generative AI and assistive AI? Approximately 75% of my students' papers were identified as AI by Turnitin. When I questioned them,…
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Instructors, as promised, here's your new deeper dive into AI writing at Turnitin.
Likely the final new resource from the Teaching and Learning Innovations team for 2025, Diving deeper into AI writing at Turnitin - for Instructors is finally here!…
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Don’t Miss Out! Join Educators Worldwide in #AskTurnitin – Month-Long Q&A on AI in the Classroom
Join Turnitin team members Patti West-Smith and Gailene Nelson in #AskTurnitin to explore how AI is shaping teaching and learning today. Meet our team: Patti West-Smith,…
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Coming Soon: Turnitin's New Admin ExperienceHi TEN Community
We’re excited to share that a brand-new admin experience is on the way — a modern, secure, and centralized workspace built directly from your feedback.… -
New bulk download - folder structure and naming convention
Delighted to see that bulk download for the New Standard Assignment is finally available. However, the folder structure (individual folders for each student rather than all files in the same folder)…
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Error submitting to the similarity detection service
I have faculty who are reporting issues in Canvas. In the gradebook, some student submissions are coming back with "there was an error submitting to the similarity detection service.…
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Items per Page- How to set it as per the Journal guidelines
How to set the words per count. Is it the same feature known as items per page for all the manuscripts?
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“Add Class” Unavailable: Instructor Account Lockout Explained
Hi TEN Community! We've recently received a number of inquiries about the "Add Class" button being unavailable. Here's some info about why this happens and steps to resolve it.…
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ADD CLASS button not visible in instructor's homepage
I am able to login into Turnitin but not able to see the ADD CLASS button on the instructor's homepage. I am able to see only the expired class list Kindly let me know what is to be doe
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Kammile Watt
Hello, I would like to introduce myself. I teach high school English and Dual Credit for ISU. We use Turnitin at both our high school and through the college.
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I have no 'add class' green button
I have a paid for account and I cannot add any classes. There is no green add class button to add a class anywhere. I have had turnitin for years and this has never happened before.
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Turnitin AI Detection Algorithm
I have observed that the AI generated text identification in Turnitin is not accurately reflecting the source of the content. In reviewing multiple assignments, research papers of my students,…
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Removing old Rubrics
Hi folks, I have been new to the whole rubrics thing and have been setting up test rubrics so I can familiarise myself with it all. Only thing is, we use Canvas in our college and when I go to…
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retrieve my old data
hello i wanted to retrieve my old data that is mistakenly deleted by me. could u plz help me
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Taking that first step is actually one of the most difficult things to do, but it's worth it!
As you may be aware, we've recently made a companion piece for Getting started with AI writing at Turnitin for Administrators; in September we published Taking a deeper dive with AI writing at…
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Can you make these changes?
I would love to see two changes: 1. Can you please list the AI report percentage on the roster as you do for the similarity percentage. So often, we need to talk to students about the AI percentage…
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HELLO
My name is Athasit Surarerks from Chulalongkorn University. My research concerns about Computer Arithmetic.