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"Ad Class" Button does not show
I have had an account with Turnitin for 20 years, but all my classes show as "Inactive." When I try to add a new class, the Ad Class: button does not show up. Help! Jurg Gerber
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I can't select "Yes" Activate quick submit as it is selected as "No"
Hi Can anyone guide me how can I select "Yes" besides "No" in the Activate quick submit option when I Click the User Info tab. The button doesn't work.
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Getting the most from feedback
Providing feedback is one of those skills that can be a true game-changer in classrooms. Difficult to do at times and don't you wish there was a formula? It's not quite that simple,…
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Feedback, please -- Infographics edition
Hi all! I know it's been a while since I posted, so I wanted to check in with everyone and ask what your favorite resources have been so far. Use an emoji in the comments (or to respond to this post)…
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論文比對
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Feature Request:
Please could the label "Other instructor's rubric" be updated to show who owns it? While Rubrics often have names (e.g. History 2024-25), they are often less useful (e.g.…
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Add Class Button is not showing
Hi I logged in to my account and i cant see add class on the main page.
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Access blocked
Our students are receiving an error when they trying to upload from their google Drive. The error message is "Access Blocked. Institution admin. needs to review and configure access.…
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Class account has reached student limit
When trying to add more students, it is prompting that my class account has reached the limit. However I have only 14 students and my colleague has 20 students and we both are getting the same Can…
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5Apr
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New Class button missing
Unable to create a new class as the "add class" button is missing.
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Urgent Support Needed – Turnitin Similarity Index Issue
Subject: I am facing a critical issue with my Turnitin Scholar portal. Each time I check for similarity on the first chapter of my thesis, Turnitin states that the document has been "submitted to…
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I am trying to delete a submission but it is not getting deleted
I am trying to delete a submission on turnitin from last week and am not able to delete it permanently. I do type delete but then the page refreshes and nothing happens. Please help me delete
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class has prematurely expired
I incorrectly had March as the course's expiration date, and I need to extend it to May. I followed the instructions for editing it to extend it to May, but it has not renewed the course.…
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TEN Community Updates! (March 2025)Hello TEN Community! Over the past few weeks, we’ve been making some big changes to improve your experience, and there’s more to come! WHAT'S NEW: Revamped Discussions Find the right space for you:…
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Restoring a Deleted Enrollment
I had a student enrolled twice in a course, and deleted one of his enrollments. I need to restore that enrollment because deleting his enrollment deleted already-grade coursework.…
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No Add Class Button showing up
My account show I have more people I can inter to use this app. but shows all of my classes expired and the add a new class button isn't showing up on the homepage.
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Add class button is not visible
I logged in to my account and i can't see add class on the main page (ADD class button is not visible) Can you please help me.
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Shoutout to Our Newest TEN Members! (March 21, 2025)
Welcome to the Turnitin Educator Network! We’re excited to welcome our new members this week to TEN! This is a space to connect, share insights, and explore ideas that shape student learning and…
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Can not add class
hi everyone. need help. I got an Teaching assistant account from my university. all works well untill desember 2024, since januari 2025 my account can not longger do any activity (add class or do…
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adding a class
How to add a class to upload the students assignment for checking. Add class button is not commining.
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Downloaded Report Misalignment with Web Version
I would like to report an issue where the downloaded Turnitin report does not fully match the web version. Specifically, some highlighted sections indicating similarities appear misaligned or missing…
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AI report shows 0% but students are stating they use AI
We have been seeing AI reports from Turnitin that state it is 0% AI use but when the faculty use other detectors, it is showing use of AI. When we approach the student and ask them how they completed…
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