-
class has prematurely expired
I incorrectly had March as the course's expiration date, and I need to extend it to May. I followed the instructions for editing it to extend it to May, but it has not renewed the course.…
- Answered
-
Downloaded Report Misalignment with Web Version
I would like to report an issue where the downloaded Turnitin report does not fully match the web version. Specifically, some highlighted sections indicating similarities appear misaligned or missing…
-
AI report shows 0% but students are stating they use AI
We have been seeing AI reports from Turnitin that state it is 0% AI use but when the faculty use other detectors, it is showing use of AI. When we approach the student and ask them how they completed…
-
Turnitin Integrity plug-in bug in Moodle 4.5.2+
The latest Turnitin Integrity plug-in states that it is compatible with Moodle 4.5. However, in testing it appears that there is a conflict with the Dashboard.…
- Answered
-
Quick marks
I am unable to drag the quick marks across to the submission. It was working until Sunday afternon.
- Answered
-
report not generate
i can not generate report
-
URLs not working in Quickmarks
As the title suggests, I have an academic who's students alerted them to the fact that the URLs in commonly used Quickmark items eg 'improper citation' can no longer be clicked.…
- Answered
-
Issues on turnitin Support
I am writing to express our dissatisfaction with the support we have received for your software. We are generally happy with the software, but we have been experiencing a number of issues with the…
-
Single submission not getting scanned for plagiarism
I have uploaded a single file (PDF or DOCX) and three times now, turnitin won't scan it for plagiarism, or give it a score. Under the Similarity column, there is nothing but an empty box.…
-
Bug in Turnitin? Not Able to Delete Comments
Hello everyone, I'm really only posting here because there seems to be a bug in Turnitin, and I don't know where to report it. I haven't been able to delete comments all day.…
Content aside
Category actions
Discover the trending community content
- Welcome to Practical Tips from Turnitin Educators Video Series
- New Resource for Families & Caregivers on Responsible AI Use
- Become a Clarity Champion at your institution
- It’s live: AI writing detection for Turkish, German, and Dutch submissions
- Multipart Assignment is now available
- Step into the new term with confidence: Access our Turnitin Resource Hub
- Take our quick survey: What are your go-to sources for AI in education?
- Submitting a Feature Request? Read this first
- “Add Class” Unavailable: Instructor Account Lockout Explained