-
Urgent Support Needed – Turnitin Similarity Index Issue
Subject: I am facing a critical issue with my Turnitin Scholar portal. Each time I check for similarity on the first chapter of my thesis, Turnitin states that the document has been "submitted to…
- Answered
-
I am trying to delete a submission but it is not getting deleted
I am trying to delete a submission on turnitin from last week and am not able to delete it permanently. I do type delete but then the page refreshes and nothing happens. Please help me delete
- Answered
-
class has prematurely expired
I incorrectly had March as the course's expiration date, and I need to extend it to May. I followed the instructions for editing it to extend it to May, but it has not renewed the course.…
- Answered
-
TEN Community Updates! (March 2025)Hello TEN Community! Over the past few weeks, we’ve been making some big changes to improve your experience, and there’s more to come! WHAT'S NEW: Revamped Discussions Find the right space for you:…
-
Restoring a Deleted Enrollment
I had a student enrolled twice in a course, and deleted one of his enrollments. I need to restore that enrollment because deleting his enrollment deleted already-grade coursework.…
-
No Add Class Button showing up
My account show I have more people I can inter to use this app. but shows all of my classes expired and the add a new class button isn't showing up on the homepage.
- Answered
-
Add class button is not visible
I logged in to my account and i can't see add class on the main page (ADD class button is not visible) Can you please help me.
-
Shoutout to Our Newest TEN Members! (March 21, 2025)
Welcome to the Turnitin Educator Network! We’re excited to welcome our new members this week to TEN! This is a space to connect, share insights, and explore ideas that shape student learning and…
-
Can not add class
hi everyone. need help. I got an Teaching assistant account from my university. all works well untill desember 2024, since januari 2025 my account can not longger do any activity (add class or do…
- Answered
-
adding a class
How to add a class to upload the students assignment for checking. Add class button is not commining.
-
Downloaded Report Misalignment with Web Version
I would like to report an issue where the downloaded Turnitin report does not fully match the web version. Specifically, some highlighted sections indicating similarities appear misaligned or missing…
-
AI report shows 0% but students are stating they use AI
We have been seeing AI reports from Turnitin that state it is 0% AI use but when the faculty use other detectors, it is showing use of AI. When we approach the student and ask them how they completed…
-
Turnitin Integrity plug-in bug in Moodle 4.5.2+
The latest Turnitin Integrity plug-in states that it is compatible with Moodle 4.5. However, in testing it appears that there is a conflict with the Dashboard.…
- Answered
-
VISUALIZAR LOS TRABAJOS DE MI CUENTA.
Buenos días, Tengo el rol de administrador de una cuenta de Turnitin. He ingresado con mis credenciales. Pero no logro ver ninguno de los trabajos procesados.…
- Answered
-
Quick marks
I am unable to drag the quick marks across to the submission. It was working until Sunday afternon.
- Answered
-
Limit Draft Submissions with Feedback Studio via Microsoft Teams
Is it possible to implement a "drafts submission" limit for assessments when using Feedback Studio via Microsoft Teams? An example would be limiting an assessment to allow only one draft for…
- Answered
-
Subject: Request to Enable AI Detection in Turnitin
Dear Sir / Madam, I hope this email finds you well. I am a lecturer at [Your University/College Name], and I use Turnitin to review student essays for originality.…
- Answered
-
ADD class button is not visible
I logged in to my account and i can't see add class on the main page (ADD class button is not visible) Can please help Thank you
- Answered
-
4Mar
How Much is Too Much? Navigating AI Usage in the Classroom #SXSWEDU
Tue Mar 4 at 12:30 PM - 1 PM CSThttps://schedule.sxswedu.com/2025/events/PP1559791 going -
11Mar
Join our EXCLUSIVE LTI 1.3 Webinar- Sign up today!Tue Mar 11 at 7 AM - 8 AM PDThttps://turnitin.zoom.us/webinar/register/WN_UPVXS8KhR6Kp7ibYM3y-kA3 going -
11Mar Join our EXCLUSIVE LTI 1.3 Webinar (2nd Timeslot)Tue Mar 11 at 4 PM - 5 PM PDThttps://turnitin.zoom.us/webinar/register/WN_u4yfuCr8Ri6koaQSlaEPIQ#/registration2 going
-
AI not working?
We have a recent issue where submissions of known AI (tested through other software/websites) is reported on Turnitin as 0%. We also tested generated AI on several occasion,…
-
Reminder: Turnitin's AI writing score is not "one size fits all"
What I'm about to share is a bit different than my usual as I'm going to reshare a blog that was published last year. The full text can be found here, but for posting in TEN,…
Content aside
Topic actions
Explore more
Happening Now
#AskTurnitin: Month-Long Q&A with the Turnitin Team on Navigating AI in Teaching and Learning
Trending in TEN
Coming Soon: Turnitin's New Admin Experience
Starting January 7, 2026, administrators can access the upgraded experience.
"Add Class" Unavailable: Instructor Account Lockout Explained
Learn why this happens and how to quickly regain access.
Curious about Turnitin Clarity?
Explore our new platform designed to help students improve their writing skills.
The Next Generation of Turnitin Feedback Studio
Unlock new tools, better integrations, and an upgraded grading experience.
Stay Updated
The Source: Monthly Newsletter
Your quick read for product updates, events, and community highlights.
New Term Resource Hub
Tools & Tips to Kick Off Your Teaching Season
Find ready-to-use guides and templates to start your semester strong.
Download Now
Free Educator Guide: Understanding the Next Generation of Feedback Studio
See what’s new and how to make the most of the latest features.
Exclusive Early Access: The Evolution of Feedback Studio
A side-by-side look at the new Similarity report compared to the legacy version.